Service Charge Accounting Team Lead – Finance & Budgets

Firstport; Luton; On-site; GBP 45,000 - 60,000; Full time

Job summary

FirstPort, based in Luton, is hiring a Service Charge Accounting Team Leader to drive financial reporting, budgeting and team performance. You will lead a team of up to 8 accountants and work closely with Operations and Customer Services to deliver high-quality service charge finances.

The role reports to the Service Charge Accounting Manager and requires strong leadership, analytical and communication skills, with a focus on accuracy and timely delivery of statements and budgets.

Qualifications

• Educated to GCSE level with passes in English and maths or accounting.
• AAT qualification completed or very nearly completed.
• Minimum of 2 years' experience in an accounting environment.
• Double-entry bookkeeping and associated accuracy.
• Experience working with Auditors.
• Experience in managing people and leading teams.
• Proficient in Excel (intermediate) and Word.
• High attention to detail and ability to challenge information.
• Strong written and verbal communication with internal/external stakeholders.
• Customer-focused mindset in financial operations.

Responsibilities

• Provide all aspects of financial reporting and analysis for developments, residents, RMCs and clients.
• Manage the team, boost engagement, identify development needs, and support training plans.
• Ensure Service Charge Accounts are issued on time and of high quality.
• Ensure Service Charge Budgets are issued on time and of high quality.
• Establish and embed rapid escalation processes.
• Support Operations to understand and communicate Service Charge Finance.
• Strengthen relationships with Operations via refined processes.
• Support Customer Services in resolving complex service charge queries.
• Maintain clear communications to line manager and the wider business.

Skills

Team leadership

Financial reporting

Budgeting

Stakeholder liaison

Excel

Attention to detail

Communication

Planning and prioritising

Auditing experience

Customer focus

Education

GCSE English

GCSE Maths

AAT qualification

Tools

Microsoft Excel

Microsoft Word

Job description

FirstPort, based in Luton, is hiring a Service Charge Accounting Team Leader to drive financial reporting, budgeting and team performance. You will lead a team of up to 8 accountants and work closely with Operations and Customer Services to deliver high-quality service charge finances.

The role reports to the Service Charge Accounting Manager and requires strong leadership, analytical and communication skills, with a focus on accuracy and timely delivery of statements and budgets.