Service Centre Lead: People, Safety & Performance

Sunbelt Rentals UK & Ireland; Fareham; On-site; GBP 42,000 - 55,000; Full time

Benefits offered by this job

Holiday allowance

Life assurance

Retail discounts

Employee recognition awards

Company pension

Job summary

Sunbelt Rentals UK & Ireland is recruiting a Service Manager to support the Service Centre Manager and drive the business forward from our Fareham site. You will lead a busy team, ensure targets are met and customer satisfaction remains top priority, while upholding company policies and safety standards.

We offer an industry-leading rewards package, including generous holiday allowance, life assurance, retail discounts and a strong pension scheme, plus opportunities for training and personal

Qualifications

• Previous supervisory experience in a fast-paced environment.
• Excellent communication and organisational skills.
• Computer literate with working knowledge of Microsoft Office.
• Good understanding and experience of Health and Safety practices at work.
• Self-motivated with the drive to succeed and to high quality standards.
• Full driving licence.

Responsibilities

• Assist with managing the Service Centre team to maximise performance.
• Ensure compliance with contract administration procedures.
• Coach and motivate staff to deliver excellent customer service.
• Ensure work processes comply with Health and Safety guidelines.
• Maintain high standards of customer care and product quality.
• Deputise for the Service Centre Manager when required.

Skills

Excellent communication

Organisational skills

Microsoft Office

Health and Safety practices

Self-motivated

Full driving licence

Tools

None

Job description

Sunbelt Rentals UK & Ireland is recruiting a Service Manager to support the Service Centre Manager and drive the business forward from our Fareham site. You will lead a busy team, ensure targets are met and customer satisfaction remains top priority, while upholding company policies and safety standards.

We offer an industry-leading rewards package, including generous holiday allowance, life assurance, retail discounts and a strong pension scheme, plus opportunities for training and personal