Service and Maintenance engineer (Heat pumps)

Installio Ltd.; Swindon; On-site; GBP 46,000 - 65,000; Full time

Benefits offered by this job

Company vehicle

Pension

28 days holidays

Uniform and PPE

Milwaukee tools

Job summary

Installio Ltd. is seeking a Service and Maintenance engineer to join our heat pump team and support the UK's net-zero goals.

You will work directly in customers' homes, conducting reactive maintenance and annual services, with training provided in FGas and heat pump design. The ideal candidate is an experienced plumber/heating engineer with NVQ Plumbing Level 2/3, G3 Unvented, WRAS, and hands-on heat pump experience.

Qualifications

• NVQ Level 2 or 3 in Plumbing is required.
• Experience with heat pumps and home heating systems is essential.
• G3 Unvented and WRAS regulations knowledge a must.

Responsibilities

• Carry out in-home servicing and maintenance of heat pumps.
• Perform annual servicing and fault finding.
• Support installation teams with commissioning when needed.
• Ensure high customer satisfaction and quality service.

Skills

Plumbing experience

Heat pump experience

G3 Unvented

WRAS regulations

NVQ Plumbing Level 2/3

Pipework installation (solder & press)

Driver's license (6 points max)

Education

NVQ Level 2/3 in Plumbing

Job description

Are you looking for the next step in your career and want to make a positive impact on the climate? Installio is on the hunt for an enthusiastic individual to join us as a Service and Maintenance engineer, joining our experienced team ready to help tackle the UK’s net-zero transition.

Installio is building the platform powering the next generation of clean energy installations across the UK.

Working with leading energy brands includingE.ON Next, Good Energy, and So Energy, we deliver heat pumps, solar and home electrification to homes across the country.

Tasks

Working directly in customers’ homes, you will be an intrinsic member of our heat pump team, tackling reactive maintenance and call outs, and conducting annual services. Prior experience with heat pumps is a must and you already have the skills needed to fault find and support our installation engineers. We will provide ongoing training to support your personal development with things like FGas, Heat pump design training, and manufacturer training.

Responsibilities

• Support our heat pump team solve remedials and call outs
• Conduct annual services for heat pumps
• Support install teams where necessary (Fault finding, commissioning, etc)
• Support with Air Con installations (training will be provided)
• Ensure customer satisfaction through high-quality service

Your profile

Required:

• Experienced plumber/Heating engineer
• NVQ level 2 or 3 in Plumbing
• G3 Unvented
• WRAS Water Regulations
• Experience with heat pumps
• Experience installing pipework (solder & press) for unvented cylinders and radiators
• Valid driver's license with 6 points or less

Desirable but not necessary:

• Level 3 heat pump qualifications (we will provide this training if you don't have this)
• FGas (we will provide this training if you don't have this)

Benefits

• Competitive salary of £46,000+ OTE
• £60 Bonus for trust pilot reviews
• Pension plan
• Company vehicle and top-of-the-range Milwaukee tools
• Modern and inspiring work environment
• 28 days of holidays per annum (incl. national holidays)
• Uniform and all PPE