Service Advisor Motor Trade

Tapp Recruit Ltd; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established main dealership is seeking an experienced Service Advisor to join their dynamic team in Eastbourne. This role requires excellent communication skills, a customer-focused attitude, and the ability to manage time effectively. You will be responsible for providing top-notch service, maintaining professionalism, and ensuring customer satisfaction. If you are self-motivated, organized, and enjoy working in a fast-paced environment, this opportunity is perfect for you. Join a team that values commitment to brand objectives and offers a supportive atmosphere for personal and professional growth.

Qualifications

• Strong communication and time management skills are essential.
• Ability to work effectively in a customer-focused environment.

Responsibilities

• Provide excellent customer service and support in a dealership environment.
• Maintain professionalism and confidentiality while interacting with customers.

Skills

Clear communication skills

Time management skills

Customer focus

Self-prioritization

Telephone manner

Ability to follow processes

Experience in Service Department

Customer service experience

Up-selling skills

Job description

Tapp Recruit is looking for an experienced Service Advisor for their client in Eastbourne. Our client is an established main dealership who is looking to add to their existing team.

SKILLS REQUIRED

Essential

• Able to convey information clearly and succinctly whether verbal or written
• Excellent time management skills
• Ability to establish effective working relationships with varied personnel
• Ability to work in a customer focused manner
• Ability to self-prioritise workload according to the business
• Excellent telephone manner
• Ability to follow all Departmental Processes

Desirable

• Experience of working within a Service Department
• Experience in dealing with customers
• Ability to up-sell additional products/services

PERSONAL ATTRIBUTES

Essential

• Commitment to the brand aims and objectives
• A professional and smart appearance at all times
• Efficient and well organised
• Ability to maintain confidentiality
• Ability to sometimes deal with difficult, impatient or distressed people
• Self-motivated and able to work as a part of a team
• Ability to work under own initiative

If this sounds like you, apply with a copy of your CV and we look forward to being in contact soon.