Service Advisor — Growth, Care & Customer Excellence

Perfect Placement; Lisburn; On-site; GBP 29,000; Full time

Job summary

An automotive dealership in Lisburn is seeking a high-performing Service Advisor to join their busy Service Department. The role involves communicating with customers regarding service and repairs, managing job cards, and preparing invoices. Ideal candidates will have experience in a Service Advisor role and excellent upselling and communication skills. The position offers a competitive salary of £28,111.20 per year with OTE of approximately £30,000, in a supportive team environment focused on professional growth.

Benefits

Supportive team environment

Opportunities for professional growth

Workplace culture centered on care and respect

Qualifications

• Experience in a Service Advisor role.
• Ability to upsell on service work and service plans.
• Excellent communicator with strong customer focus.

Responsibilities

• Communicate professionally with customers about service needs.
• Produce Job Cards using in-house systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise on costs and required timescales.
• Perform other ad-hoc duties as necessary.

Skills

Customer Focused

Excellent Communication

Upselling Skills

Tools

Motor Dealership Database Software

Job description

An automotive dealership in Lisburn is seeking a high-performing Service Advisor to join their busy Service Department. The role involves communicating with customers regarding service and repairs, managing job cards, and preparing invoices. Ideal candidates will have experience in a Service Advisor role and excellent upselling and communication skills. The position offers a competitive salary of £28,111.20 per year with OTE of approximately £30,000, in a supportive team environment focused on professional growth.