Service Advisor Car Dealership

Jago Consultants; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prestige car dealership in Bristol is seeking an experienced Service Advisor to join their team. The role involves communicating service details to customers, advising on repair costs, and ensuring professional service delivery. Candidates should have at least 2 years of experience, a full driving licence, and excellent customer service skills. This is an opportunity to work in a customer-centric role in the automotive industry.

Qualifications

• At least 2 years’ experience working as a Service Advisor.
• Full driving licence required.
• Excellent communication and customer service skills.

Responsibilities

• Ensure customers are informed about service and repair work.
• Advise on estimated repair costs and work to be done.
• Sell additional products based on customer needs.

Skills

Communication skills

Customer service skills

Experience in service advisory

Job description

Overview

We are currently working with a prestige car dealership who are looking to recruit an experienced Service Advisor to join their growing team. Our client prides itself on delivering a consistently high standard of customer care at all times. As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

Responsibilities

• Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
• Advise on estimated costs of repairs and work to be undertaken
• Sell additional products as appropriate to customers’ needs
• Advise on timescales and collection arrangements
• Produce job cards on in-house computer system
• Update customer and vehicle records
• Document all warranty work in accordance with manufacturer policy
• Preparation and completion of invoices

Qualifications

• At least 2 years’ experience working as a Service Advisor
• Full driving licence
• Excellent communication skills
• Excellent customer service skills