Service Advisor | 40K OTE | Winchester

Hawk Hiring; Winchester; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Generous paid holiday package

Fully funded manufacturer training

Discounts on car purchases

Company pension

Wellbeing support

Job summary

Hawk Hiring seeks a Service Advisor for a prestigious Winchester main dealership. You will warmly greet customers, organise workloads, and connect owners with workshop staff to ensure smooth service flow.

You will clearly explain health checks and costs, while promoting additional maintenance products and service plans to help meet department targets. Expect excellent customer care and professional communication at every touchpoint.

Qualifications

• Experience in a customer-facing role within automotive service is preferred.
• Ability to explain costs and health checks clearly to customers.
• A proactive mindset with strong team collaboration.

Responsibilities

• Welcoming customers, coordinating work schedules, and acting as the bridge between vehicle owners and workshop technicians.
• Communicating health check results clearly and presenting transparent costs.
• Promoting maintenance products, service plans and accessories to help achieve department goals.
• Handling paperwork, processing payments, and coordinating vehicle handovers.
• Maintaining high customer care scores through professional communication at every touchpoint.

Skills

Customer service

Communication

Sales

Job description

Service Advisor – Excellent Bonus Structure

Are you a proactive Service Advisor ready to take your career to the next level? Join our prestigious main dealership in Winchester, where your commitment to excellence and high quality service is genuinely appreciated and rewarded!

About Us

We are a highly regarded main dealer motor group representing top tier vehicle manufacturers across Hampshire.

Our Winchester location boasts a bright, contemporary facility with a collaborative and encouraging workplace environment.

We pride ourselves on offering better long term prospects than our competitors, complete with official manufacturer training, tailored career growth, and a supportive team culture that values every individual.

What is in it for you:

Salary: £30,000 – £32,000 per year + Strong Bonus Structure

Hours: Monday to Friday, 8:00 AM – 5:30 PM Enjoy an extra long weekend standard with 1 in 3 Fridays wrapping up at 1:00 PM!

Perks:

• Generous paid holiday package plus standard bank holidays
• Fully funded manufacturer training courses and official accreditations
• Great discounts on personal car purchases, maintenance, and parts
• Company pension scheme and comprehensive wellbeing support

What you will be doing:

• Welcoming customers warmheartedly, arranging work schedules, and bridging the gap between vehicle owners and workshop technicians.
• Communicating health check results clearly, providing transparent costs, and answering any technical questions with confidence.
• Promoting additional maintenance products, service agreements, and accessories to consistently achieve department goals.
• Managing accurate paperwork, processing client payments, and conducting smooth vehicle key handovers.
• Maintaining exceptional customer care scores through attentive, professional communication at every touchpoint.

Commutable Locations:

This role is based in Winchester, making it an easy commute from Southampton, Eastleigh, Andover, and Basingstoke.