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Service Advisor

Auto Skills UK

Cardiff

On-site

GBP 25,000 - 33,000

Full time

Yesterday
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Job summary

An established industry player is seeking a motivated Service Advisor to join their dynamic team in a thriving car dealership. This role involves managing service bookings, ensuring customer satisfaction, and upselling services to enhance the customer experience. You will be part of a supportive environment that values teamwork and personal growth, offering various benefits such as staff discounts and a wellbeing program. If you have a passion for the automotive industry and a desire to excel in customer service, this is the perfect opportunity for you to advance your career.

Benefits

Staff Discounts on MOT's and Servicing
Free Parking
Wellbeing Programme
Life Assurance
Staff Referral Scheme

Qualifications

  • Previous experience as a Service Advisor is essential.
  • Knowledge of DMS systems like Kerridge or 1 Link is required.

Responsibilities

  • Arrange Service Department bookings and manage customer requirements.
  • Upsell services and ensure efficient workshop loading.

Skills

Service Advisor Experience
Upselling Skills
Customer Service

Education

Full UK Driving Licence

Tools

Kerridge
1 Link
Pinnacle Systems

Job description

Service Advisor
Basic Salary - £25,000
OTE - £33,000
Location - Trowbridge


Benefits:

  • Staff Discounts on MOT's and Servicing
  • Free Parking
  • Wellbeing Programme
  • Life Assurance
  • Staff Referral Scheme

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?


Responsibilities of a Service Advisor:
  • Arranging Service Department bookings.
  • Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
  • Upselling works to be completed and special offers/Service Plans.

Skills and Qualifications of a Service Advisor:
  • Must have previous experience as a Service Advisor.
  • Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
  • Previous experience Upselling.
  • Full manual UK Driving Licence.

Please contact Ryan McArthur @ Auto Skills and quote job number: 47345.

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