Service Advisor

Hallmark Solutions Ltd.; Belfast City District; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

Agnew Belfast VW/Skoda is seeking an ambitious individual with customer service experience to deliver a five-star experience. No car expertise required, just passion for customer satisfaction and the drive to meet financial targets.

Essential qualifications include 1+ year in customer service, 5 GCSEs (C+), strong communication, and a valid driving licence. Desirable: aftersales experience in a franchised dealership.

Qualifications

• Minimum of 1 year experience in customer service.
• At least 5 GCSEs at Grade C or above (or equivalent).
• Ability to create dialog and possess good communication skills.
• Driven to deliver a 5-star customer service.
• Enjoy working in a fast-paced, challenging environment.
• Possess a full, valid driving licence, aged over 21 for insurance purposes.
• Motivated and ambitious to achieve financial targets.

Skills

Customer service

Communication

Target driven

Ambitious

Education

GCSEs (C+)

Equivalent qualification

Job description

• 28,000 - £32,000 (OTE) dependent on experience
• Agnew VW/Skoda Belfast, 1 Boucher Road, Belfast, BT12 6HR

Are you an ambitious individual with the drive and enthusiasm to consistently meet and exceed targets?

You don’t need to be an expert on cars or maintenance, just be passionate about delivering a five-star customer experience.

The ideal person will have/be:

Essential:

• Minimum of 1 years’ experience working in a customer service role.
• At least 5 GCSEs at Grade C or above (or equivalent).
• Ability to create dialog and possess good communication skills.
• Driven to deliver a 5-star customer service.
• Enjoy working in a fast pace, challenging environment.
• Possess a full, valid driving licence, aged over 21 years for Insurance purposes.
• Motivated and ambitious to achieve financial targets.

Desirable:

• Aftersales experience within a franchised dealership.

In addition to filling this vacancy Agnews, reserve the right to create a reserve list of successful applicants in merit order. The list may remain live for up to 6 months or until exhausted, whichever is sooner. If the same post or similar post becomes available during the “live” period, you may be offered the post, if eligible and based on the information you have previously provided.

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Job Description