Service Administrator/Customer greeter

TN United Kingdom; Crawley; On-site; GBP 22,000 - 28,000; Full time

Job summary

Ein etabliertes Unternehmen im Automobilsektor sucht einen engagierten Showroom/Service Host, der als erster Ansprechpartner für Kunden fungiert. In dieser Rolle sind Sie verantwortlich für die Gewährleistung eines einladenden und professionellen Umfelds, während Sie erstklassigen Kundenservice bieten. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem dynamischen Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie. Das Unternehmen bietet eine umfassende Schulung und Entwicklungsmöglichkeiten sowie ein wettbewerbsfähiges Gehalt und attraktive Zusatzleistungen.

Benefits

Mitarbeiterrabatte

Jährlicher Urlaub

Wohlergehensprogramme

Qualifications

• Erfahrung in einer ähnlichen Rolle ist wichtig.
• Fähigkeit, verschiedene Verantwortlichkeiten zu übernehmen.

Responsibilities

• Erster Ansprechpartner für Kunden sein.
• Allgemeine administrative Aufgaben im Autohaus unterstützen.
• Höchste Professionalität aufrechterhalten.

Skills

Kommunikationsfähigkeiten

Organisationstalent

Kundenservice

Education

Abschluss in einem relevanten Bereich

Job description

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Service Administrator/Customer Greeter, Crawley

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Client:

Lookers

Location:

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

5e52f9713323

Job Views:

13

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Overview

Mercedes Benz of Gatwick

45 Hours weekly

At Lookers Mercedes-Benz of Gatwick, we have a fantastic opportunity for a warm, empathetic, and enthusiastic individual to join our team as a Showroom/Service Host. As a Showroom host, you will be the first point of contact for our customers and play a crucial role in providing a world-class experience.

Our reception team, or as we sometimes call them, Showroom Hosts, are passionate about delivering first-class customer experiences and let their warm, friendly personalities shine through during each interaction. If you enjoy going above and beyond for customers, then this is the right place for you!

Responsibilities

• Being the first point of contact for our customers
• Ensuring the dealership is kept tidy and well-presented at all times and that customers are taken care of
• Contributing to a happy, positive working and team environment
• Assisting with general administrative duties in the dealership with accuracy and attention to detail
• Customer-facing role with requirements to work over the phone and via email
• Maintaining the highest levels of professionalism

Qualifications

You will be someone who takes pride in high standards to keep our showroom tidy and welcoming. Excellent communication skills are essential, and you should demonstrate confidence and assertiveness when dealing with people. Being warm, empathetic, friendly, approachable, and professional is important.

Experience in a similar role, with the ability to handle various responsibilities, along with strong organizational skills and attention to detail, is also important.

About Us

Lookers is proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a wide range of cars across over 150 franchised dealerships throughout the UK & Ireland. We value our employees' hard work, flexibility, and commitment, offering an industry-leading benefits package including competitive salaries, annual leave, employee discounts, and well-being programs.

We believe in nurturing our people through manufacturer brand and management training, celebrating success with our annual Lookers Excellence Awards, and providing career development opportunities.

Lookers is an equal opportunities employer committed to a discrimination-free, inclusive working environment where everyone can bring their whole self to work and reach their full potential.

If your application is successful, relevant employment checks, including employment verification, address and credit checks, criminal record check, and driving license check, may be conducted prior to your start.

If your skills and experience match what we are looking for, please apply.