Server/Waiter/Waitress

Fenix Restaurants; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A dynamic dining concept in Manchester is seeking passionate team members to lead exceptional guest experiences at a new restaurant. You will support a vibrant work environment and manage guest sections, ensuring impeccable service. Ideal candidates possess strong customer service and leadership skills, with opportunities for professional development and unique staff benefits.

Benefits

Monthly wellness sessions

Cycle to work scheme

Bespoke staff food menu

50% off food and drink for staff

Access to earned wages through Wagestream

Employee of the month award

Monthly team building events

Qualifications

• Passion for customer service to deliver unique guest experiences.
• Experience in managing large sections during busy periods.
• Desire for professional growth and skill development.

Responsibilities

• Deliver exceptional customer service to guests.
• Support the team in creating a positive work environment.
• Respond adeptly to various customer needs.

Skills

Customer service skills

Team leadership

Ability to manage busy sections

Personable skills

Job description

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Inspired by cycladic philosophies and modern Greek fusion cuisine, Fenix is a vibrant dining concept that will marry escapism with high-quality hospitality.

This role is an incredible opportunity to open a brand new restaurant, to lead Fenix into becoming the restaurant to dine in Manchester and beyond.

Escape to the islands of Greece with us, and take our guests on a dynamic adventure, from sunrise to moonlight.

Fenix is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style

This is an amazing opportunity to be a part of one of the UK's fastest-growing companies with an outstanding reputation and performance history.

Permanently Unique awarded - Time Best Places to Work 2024

The Role:

• Demonstrate your passion for customer service to deliver a unique
  and special experience to guests
• Support your team to create a positive working environment
  and to be the best team that we can be
• Use your personable skills to respond to different situations
  and different customer requirements
• Show your experience and ability to manage large sections of
  guests during busy periods to deliver an impeccable level of service and
  attention to detail
• Demonstrate a desire to go further in your career and learn
  new skills
• All servers will begin their journey on a training rate tronc, once training has been successfully completed the tronc rate will be increased

Why us:

Health & Happiness

• Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more.
• Cycle to work scheme
• Bespoke staff food menu designed by all our head chefs
• Mental health first aiders
• EAP scheme

Progression

• Bespoke development journey's for all our team
• Development academies to support the progression and development of our team

Extras

• 50% off food and drink Monday to Thursday up to a table of 4 at any of our Tattu or Fenix restaurants
• After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine in any of our Tattu or Fenix restaurants
• Recommend a friend scheme
• Wagestream - access a share of your earned wages whenever you need it
• Employee of the month award
• Monthly team building events
• Annual celebration