Server/Waiter/Waitress

Gaucho Restaurants; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Gaucho Restaurants is seeking a Senior Waiter who is passionate about providing exceptional service. The ideal candidate will work well in a team, demonstrate warmth towards guests, and be knowledgeable about Gaucho products. This role includes various benefits and opportunities for career development.

Benefits

50% off at all Gaucho and M Restaurants

Referral and Length of Service Bonuses

Incentive and reward schemes

Cycle to work schemes

Industry Apprenticeship Program Opportunities

Career Development and Training Programs

Training provided by the Rare L.A.B

Breakfast and Dinner when working

28 paid annual holidays

Qualifications

• Demonstrate warmth and empathy towards guests.
• Act as a role model to new team members.

Responsibilities

• Offer an exceptional Gaucho experience to all guests.
• Support management to maximize sales revenues.
• Ensure guest orders are processed accurately.

Skills

Team Player

Positive Attitude

Customer Service

Job description

Gaucho is looking for an experienced and passionate Senior Waiter to join one of our Gaucho Teams! The ideal Senior Waiter candidate will be hardworking, have a positive attitude, and work well within a team. They will be a Gaucho ambassador and be able to upsell all Gaucho products with confidence.

Benefits and Training for a Gaucho Waiter

• 50% off at all Gaucho and M Restaurants
• Referral and Length of Service Bonuses
• Incentive and reward schemes
• Cycle to work schemes
• RARE Benefits
• Industry Apprenticeship Program Opportunities
• Career Development and Training Programs
• Training provided by the Rare L.A.B
• Breakfast and Dinner when working
• 28 paid annual holidays

Key Responsibilities of a Senior Waiter

• Work with the restaurant team to offer an exceptional Gaucho experience to all our guests through heightened hospitality.
• Be the face of Gaucho and demonstrate service excellence while following the Gaucho Cycle of Service and standards.
• Strengthen and maintain product knowledge to host tables and guide guests with menu choices.
• Support and assist the management team to maximize sales revenues by driving covers and average spend per head.
• Ensure all guest orders are received and processed professionally and accurately.
• Help maintain a clean and organized restaurant at all times and follow all set-up and breakdown procedures.

Requirements for a Gaucho Senior Waiter

• Demonstrate warmth and empathy towards guests and colleagues.
• Always take a positive approach to your role, acting as a role model to new team members.
• Work well within a team (be a team player) and in a fast-paced environment.
• Be approachable and well-mannered.
• Maintain professionalism and respectfulness at all times.
• Have fun!