Server/Waiter/Waitress

Burger & Lobster; Greater London; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

50% discount in London restaurants

Flexible hours

Training programs

Free meals during shifts

Annual party

Refer a friend bonus

Job summary

Burger & Lobster is seeking an energetic waiter to deliver world-class service at our High Street Kensington location. You will be the frontline ambassador, taking orders with precision, making menu recommendations, and ensuring timely service while exuding warmth and professionalism.

The role requires a passion for hospitality, excellent communication, and a dedication to exceeding customer expectations. Flexible hours and growth opportunities are available as part of our team.

Qualifications

• Demonstrates passion for hospitality and delivering world-class guest experiences.
• Strong communication skills and ability to engage with guests warmly.
• Ability to anticipate guest needs and provide attentive service.

Responsibilities

• Take orders with precision and accuracy.
• Offer menu recommendations and upsell where appropriate.
• Ensure timely service throughout the meal and maintain guest satisfaction.

Skills

Hospitality mindset

Excellent communication

Guest service

Team player

Job description

Burger & Lobster - High Street Kensington

Craving something extraordinary?Find your tribe at B&L!

Join us on our mission todeliver world-class service with our expertly crafted burgers and top-tierlobsters. If you have boundless creativity, shared enthusiasm and pureexpertise then reach out to us. Together we can create something truly special.

A Day in the Life:

Our restaurant needs you - an energetic waiter ready toprovide world-class service! As the frontline ambassadors of our restaurant,you'll play a pivotal role in delivering exceptional dining experiences.

With each interaction, you'll exude warmth, professionalism,and attentiveness, ensuring every guest feels welcomed and cared for. You'lltake orders with precision, offer menu recommendations, and ensure timelyservice throughout the meal.

Success in this role requires a passion for hospitality,excellent communication skills, and a dedication to exceeding customerexpectations.

Why you will love us:

At Burger & Lobster, ourvalues aren't just words on a page, they are the heartbeat of our team and theessence of our customer experience.

• Be Honest: about our quality, our guests and with ourselves.
• Be Kind: toour guests, to our products and to each other
• Be Awesome: create memorable experiences fueled by a shared love for we do.
• Do what you love, Love what you do.

What’s in it for you?

• Competitive hourly rate and OTE (inclusive of non-contractual tronc)
• A generous 50% discount across all of ourrestaurants in London once a month.
• An extra day of annual leave alongside a5.6-week holiday for your birthday, duvet day, whatever you want.
• Pension scheme – the older you will thankyou.
• Flexible hours? Let’s chat about it.
• Ambitious and eager to grow? Tailoredtraining programs to accelerate your career growth.
• Free and confidential advice through a 24/7helpline on financial, legal and personal matters through our employeeassistance program because your well-being matters to us.
• Complimentary meals and drinks duringshifts.
• Epic annual party where we gather tocelebrate and create memories that will last a lifetime.
• Know someone who would love to work withus? Earn a bonus when you refer a friend.

At Burger & Lobster, we areunited by our shared passion for burgers, lobsters and amazing guestexperiences and we proudly celebrate diversity and inclusivity, ensuringeveryone feels valued and respected regardless of their backgrounds. This isone of our non-negotiables.

Please note that due to thenature of the industry, you will be required to work on a shift basis on a rotabasis.

Only successful candidates willbe contacted for an interview/voluntary trial shift.

All applicants will be requiredto prove that they are legally allowed to work in the United Kingdom.