Server/Waiter/Waitress

Radisson Hotel Group; Birmingham; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading hotel group as a Food and Beverage Assistant in Birmingham. In this role, you will ensure guest satisfaction through exceptional service while being part of a dynamic team that values flexibility and creativity. The position offers a competitive package and genuine opportunities for personal growth.

Benefits

Special rates for team members and friends/familes

Individual development plan and access to 20k+ learning modules

Complimentary meal on duty

Contributory pension scheme and Life Assurance

28 days holiday for full-time members

Access to leisure, pool, and gym facilities

Qualifications

• Experience in a similar position is beneficial but not essential.
• An eye for detail and strong verbal communication skills are needed.

Responsibilities

• Work proactively to ensure guest satisfaction in the food and beverage department.
• Deliver a memorable service experience for guests.

Skills

Flexibility

Positive attitude

Problem-solving

Teamwork

Communication

Job description

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Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is "Every Moment Matters" with a signature "Yes I Can!" service ethos.

People are at the core of our business success and future. Our people are true Moment Makers, and together we bring the culture, spirit, environment, and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are now looking for a Food and Beverage Assistant to join our dynamic team here at Radisson Hotel Group!

We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!

What We Offer Our Food and Beverage Assistant

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

• Special rates for our team members, and friends and families while travelling and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With us, you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
• Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures, and a better planet for all
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform
• Access to the Employee Assistance Programme through UNUM
• Fantastic opportunities to progress
• 28 days holiday for full-time team members
• Free use of our leisure, pool, and gym facilities at off-peak times *where applicable

The Food and Beverage Assistant Role

Our food and beverage team are sophisticated hosts with an instinctive ability to anticipate guests’ needs by being in the right place at the right time and delivering an experience that is beyond expectation - creating memorable moments for our guests.

• Our Food and Beverage Assistants are keen as mustard where service is concerned!

• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the food and beverage department

As Food and Beverage Assistant, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Are Looking For In Our Food and Beverage Assistant

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential

Become part of the world of Moment Makers, we are looking forward to getting to know you!

A modern and sophisticated hotel where convenience meets style for our business and leisure guests. Soaring above the surrounding cityscape in an impressive 39-storey structure, the Radisson Blu Hotel in Birmingham is located at the heart of everything Birmingham has to offer, from exciting attractions, entertainment, and dining to transport links and business premises. An inviting place to unwind, each of our 211 rooms and suites are furnished with sophisticated, contemporary décor, feature floor-to-ceiling windows with stunning city views, as well as an on-site restaurant, bar, leisure facilities, and meeting rooms where our guests can look forward to a warm welcome and fantastic service from our team.