Senior Workshop Lead Mechanic — Bike Service Expert

Cytech; Warrington; Hybrid; GBP 32.000 - 42.000; Vollzeit

Zusammenfassung

Cyclehouse in Warrington is seeking a Workshop Manager/Lead Mechanic to oversee the service department and hands-on repair work for both manual and electric bikes. You will lead a friendly team and drive high-quality customer experiences from first contact to handover.

Experience as a cycle mechanic is essential, with knowledge of e-bike systems (Bosch, Shimano, etc.) as a plus. Cytech qualifications are preferred, and excellent customer service is required to maintain our great store reputation.

Qualifikationen

• Previous experience as a cycle mechanic is essential.
• Knowledge of Electric bike systems from Bosch, Shimano etc is beneficial.
• Cytech qualifications are preferred.
• Excellent customer service skills and attitude.

Aufgaben

• Oversee day-to-day workshop operations and lead the service department.
• Carry out servicing and major repair jobs on manual and electric bikes.
• Ensure high-quality customer experience from first contact to handover.

Kenntnisse

Cycle mechanic experience

Electric bike systems knowledge

Customer service

Ausbildung

Cytech qualifications

Jobbeschreibung

Cyclehouse in Warrington is seeking a Workshop Manager/Lead Mechanic to oversee the service department and hands-on repair work for both manual and electric bikes. You will lead a friendly team and drive high-quality customer experiences from first contact to handover.

Experience as a cycle mechanic is essential, with knowledge of e-bike systems (Bosch, Shimano, etc.) as a plus. Cytech qualifications are preferred, and excellent customer service is required to maintain our great store reputation.