Senior Workday Analytics & Enablement Consultant

Workday; United Kingdom; On-site; GBP 60,000 - 90,000; Full time

Job summary

Workday is a Fortune 500 AI-powered platform that helps organizations manage people, money, and operations. We are seeking a skilled Workday Success Plans professional to assist customers with how-to questions, configuration guidance, and demonstrations, acting as a trusted advisor to drive adoption and value.

You will work directly with customers on targeted engagements, sharing knowledge, identifying key considerations, and presenting standard methodologies to optimize the Workday experience.

Responsibilities

• Conducting research to ensure understanding of customer questions and related Workday concepts.
• Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
• Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
• Clearly and effectively communicating responses and value to customers.
• Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
• Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
• Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
• Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
• Keeping up to date with industry practices and the ability to engage with our customers on those topics.
• Helping drive the creation of new programs to drive customer feature adoption.
• Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers
• Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization
• Provide one-on-one customer configuration designs
• Deployments including full deployment of Workday features

Job description

Workday is a Fortune 500 AI-powered platform that helps organizations manage people, money, and operations. We are seeking a skilled Workday Success Plans professional to assist customers with how-to questions, configuration guidance, and demonstrations, acting as a trusted advisor to drive adoption and value.

You will work directly with customers on targeted engagements, sharing knowledge, identifying key considerations, and presenting standard methodologies to optimize the Workday experience.