Senior Workday Analyst - Talent & Performance

Freshfields; Manchester; On-site; GBP 70,000 - 95,000; Full time

Job summary

Freshfields is seeking a Senior Workday Analyst to develop, support and maintain the core Workday HR system, delivering excellent customer service to colleagues worldwide.

You will analyse business processes, configure functionality, lead releases and collaborate with implementation teams to ensure governance, security and continuous improvement in a fast-paced, global environment.

Qualifications

• Deep expertise in the Talent and Performance module within Workday.
• Strong understanding of Workday business processes and configurations.
• Experience gathering and documenting business requirements for HR systems.
• Experience supporting Workday releases and testing cycles.
• Experience across multiple Workday modules and global organisations.
• Familiarity with the legal sector and sector-specific compliance.
• Experience managing third-party Workday partners.

Responsibilities

• Subject Matter Expert in Workday Talent and Performance, driving improvements with stakeholders.
• Lead Workday configuration changes from design to deployment.
• Coordinate release items, design, testing and training with business.
• Contribute to Workday roadmap, adoption and priorities with stakeholders.
• Maintain system integrity, security and governance.
• Manage Workday projects from design to deployment, on time.
• Collaborate with internal teams and implementation partners.
• Support change management and user adoption initiatives.
• Maintain audit-ready documentation and compliance.
• Mentor junior analysts and act as escalation for complex issues.

Skills

Workday Talent & Performance

Workday processes

Requirements gathering

Workday releases & testing

Multi-workday modules

Global organisations

Legal sector experience

Third-party Workday partners

Job description

The Senior Workday Analyst, as part of the Global HR Technology and Services team, is responsible for developing, supporting, and maintaining the core Workday HR system while delivering excellent customer service to colleagues worldwide.

This role requires knowledge of HR processes and the ability to resolve issues; working in a team environment to analyse business processes and configure new functionality within the core HR system and other HR systems.

Key responsibilities and deliverables

• Subject Matter Expert in Workday Talent and Performance module working closely with key stakeholders to drive continuous improvement of functionality and business processes in line with the business strategy and Workday best practice.
• Lead the Implementation of configuration changes, coordinating the end-to-end process including requirement capture, design, testing, training and documentation.
• Work closely with the business for all Workday release items and Continuous Improvement to understand requirements, solution design and support the communications and training of changes.
• Contribute to Strategic Workday roadmap planning, recommend feature adoption and roadmap priorities in partnership with the business.
• Maintain system integrity, security and configuration standards and contribute to the Workday governance processes.
• Lead Workday projects managing module enhancements from design through to deployment, ensuring projects are delivered on time and to agreed standards
• Collaborate with internal teams and implementation partners
• Support change management and user adoption activities
• Maintain audit ready documentation, compliance with org policies and relevant legislation.
• Mentor junior analyst and admin and act as an escalation for complex issues.

Key requirements (Communication/skills/experience)

• Deep expertise in Talent and Performance Module.
• Strong understanding of Workday business processes.
• Experience gathering and documenting business requirements.
• Experience supporting Workday releases and testing cycles.
• Experience across multiple Workday modules.
• Experience in global organisations.
• Experience of the legal sector
• Experience managing third-party Workday partners.

Inclusion

Freshfields is an equal opportunities employer and all applications received by the firm will be considered by the firm on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing.

Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case by case basis and take a number of factors into account (eg the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.