Senior Warehouse Operations Lead | KPI Driven & Growth

Culina Group; Sheffield; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Annual leave 25 days + bank holidays

Bonus scheme

Private medical cover

Pension scheme 5% employee / 8% ER

Life assurance 4x salary

Employee Assistance Programme

Eye care vouchers

Recognition program

Retail discounts platform

Job summary

Great Bear, part of the Culina Group, is seeking an experienced warehouse operations lead to manage the pick and consolidation teams and ensure KPI delivery. You will work with the site management team to maintain service levels and support continuous improvement initiatives.

In this role you will proactively manage performance, train in equipment use, uphold H&S and quality standards, and contribute to financial reporting and customer meetings.

Qualifications

• Operational management experience within a FMCG warehouse environment.
• People management experience, including direct and indirect reports.
• Warehouse health & safety legislation incl. incident investigation and root cause analysis.
• Consolidation and loading operations in FMCG industry.
• Understanding of WMS systems with the ability to interrogate the information.
• Excellent knowledge of MS Office – Word, Excel, PowerPoint.
• Customer relationship management.
• Budget and productivity management.
• Operational management experience within a temperature-controlled warehouse environment.
• Working within a quality system framework BRC/ISO.
• Management of budgets.

Responsibilities

• Overseeing management of the warehouse pick and operation functions, ensuring SLA's and KPI's are met and costs are controlled.
• Effective performance management of the team to ensure targets are met and productivity is maximised.
• Collaborate with site management to maintain service levels and resolve issues promptly.
• Manage people and resolve team issues in line with policy, promoting a positive work culture.
• Train staff in equipment operation and maintain records for MHE usage.
• Support claims by leading investigations and ensuring swift closure.
• Monitor productivity and activity against budgeted labour costs.
• Ensure H&S procedures are followed for employees, visitors and contractors.
• Participate in on/off site meetings with customers to meet business requirements.
• Ensure compliance with BRC/ISO and internal quality standards.
• Complete daily handover reports and warehouse management reports.
• Produce/analyze feedback on daily/weekly/monthly performance and finance reports; suggest improvements.
• Identify, promote, support and implement continuous improvement programs.
• Oversee implementation of new business aligned with customer requirements.

Skills

People management

Budget and productivity management

Customer relationship management

Operational leadership

Health & safety compliance

Tools

WMS systems

MS Office

Job description

Great Bear, part of the Culina Group, is seeking an experienced warehouse operations lead to manage the pick and consolidation teams and ensure KPI delivery. You will work with the site management team to maintain service levels and support continuous improvement initiatives.

In this role you will proactively manage performance, train in equipment use, uphold H&S and quality standards, and contribute to financial reporting and customer meetings.