Senior Waiter: Lead Guest Experience & Service Ops

The Delaunay; Greater London; Sur place; GBP 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Restaurant discount

Staff vouchers

Enhanced parental leave

Mental health support

Earned wages access

Training calendar

Résumé du poste

The Delaunay in Aldwych, London, part of The Wolseley Hospitality Group, is seeking a Senior Waiter to lead service across breakfast to dinner and mentor junior staff. You’ll deliver knowledgeable, warm, personalised service and uphold the highest standards that define our brand.

Join a diverse, team‑driven environment with training opportunities, staff discounts, and access to wellness resources. Your role is central to guest satisfaction and loyalty in a busy city restaurant.

Responsabilités

• Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
• Capture and shape guests’ needs, offering knowledgeable responses – be proud to serve what we’re proud to create!
• Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset!

Description du poste

The Delaunay in Aldwych, London, part of The Wolseley Hospitality Group, is seeking a Senior Waiter to lead service across breakfast to dinner and mentor junior staff. You’ll deliver knowledgeable, warm, personalised service and uphold the highest standards that define our brand.

Join a diverse, team‑driven environment with training opportunities, staff discounts, and access to wellness resources. Your role is central to guest satisfaction and loyalty in a busy city restaurant.