Senior Van Driver, Other Library Services

Birmingham City Council; Birmingham; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

West Midlands Pension Fund

30 days holiday (Enhanced Entitlement)

My Rewards Scheme

Health and wellbeing support

Job summary

Birmingham Libraries are seeking a dependable Senior Van Driver / Mobile Library Driver to deliver library services across Birmingham. The role blends driving, stock management, and customer engagement to bring books and information directly to residents.

The post requires a LGV Class C licence, Driver CPC, and a passion for reading and community support. Weekend/evening shifts may be required, with opportunities to work at different library sites.

Qualifications

• Hold a valid LGV Class C licence and Driver CPC qualification.
• Confident driving of large vehicles in busy urban environments.
• Knowledge of basic vehicle maintenance and safety checks.
• Comfortable using computers and digital systems.
• Excellent communication and strong customer service skills.
• Passionate about reading, literacy and community support.
• Able to work with diverse groups including children and older residents.
• Team player who can also work independently.

Responsibilities

• Drive the Mobile Library on scheduled routes across Birmingham.
• Carry out daily vehicle safety checks and report defects.
• Undertake basic vehicle maintenance and liaise with Fleet Maintenance as required.
• Load, unload, clean and fuel the vehicle.
• Issue and return library materials using library systems.
• Assist customers with enquiries, memberships and information requests.
• Support library activities and community engagement events.
• Maintain stock, shelving and promotional displays.
• Suggest improvements to routes, timetables and service delivery.
• Promote reading, learning and inclusion while ensuring a positive customer experience.

Skills

LGV Licence (C)

Driver CPC

Large-vehicle driving

Vehicle maintenance basics

Computers

Customer service

Communication

Teamwork

Job description

Grade B - £29,542 - £33,672

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

Permanent

Summary

Do you enjoy driving, meeting people, and making a real difference in local communities? Birmingham Libraries are looking for a dependable and customer focused Senior Van Driver / Mobile Library Driver to help deliver vital library services directly to residents across the city.

About The Role

As a Mobile Library Driver, you will be responsible for driving the mobile library vehicle to scheduled stops throughout Birmingham, ensuring residents can access books, information, and library services close to where they live. You'll play a key role in supporting communities, promoting reading and literacy, and helping customers make the most of the services available through Birmingham Libraries

This is a varied role combining driving, vehicle checks, customer service, stock management, and community engagement. You'll also support the day-to-day operation of the mobile library, helping to ensure a welcoming, accessible, and efficient service for all users

Key Responsibilities

• Driving the Mobile Library on scheduled routes across Birmingham.
• Carrying out daily vehicle safety checks and reporting defects.
• Undertaking basic vehicle maintenance and liaising with Fleet Maintenance when required.
• Loading, unloading, cleaning, and fuelling the vehicle.
• Issuing and returning library materials using library systems.
• Assisting customers with enquiries, membership applications, and information requests.
• Supporting library activities and community engagement events.
• Maintaining stock, shelving, and promotional displays.
• Contributing ideas to improve routes, timetables, and service delivery.
• Supporting a positive customer experience while promoting reading, learning, and inclusion.

About You

• Hold a valid LGV Class C licence and Driver CPC qualification.
• Confident driving large vehicles in busy urban environments.
• Knowledgeable about basic vehicle maintenance and safety checks.
• Comfortable using computers and digital systems.
• An excellent communicator with strong customer service skills.
• Passionate about reading, literacy, and supporting local communities.
• Comfortable working with children, young people, older people, and customers with disabilities.
• A strong team player who can also work independently

The role includes Saturday and occasional evening working in line with library service requirements.

You may be required to work from different library service locations across Birmingham.

What We Offer In Return…

• Membership of West Midlands Pension Fund - with generous employer contributions
• Enhanced Holiday Entitlement - 30 days, increasing with length of service
• My Rewards Scheme - access to over 800 brands providing discounts and savings
• Health and wellbeing support - independent and confidential employee assistance and counselling

Information for applicants with a disability

We are a proud Disability Confident Employer. We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact [e-mail]. When you have completed your application form this can be returned to [e-mail] or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.

Job Description and Person Specification

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion. We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

There Is a Clear Vision Which Is Ensuring That The Council Is Working For Communities Today And Building For Tomorrow, We Focus Our Resources On Five Key Priorities

• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership - that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at: www.livingwage.org.uk.

For the awards and support for our employees, please follow https://www.birmingham.gov.uk/homepage/169/job_vacancies

Company Info

Website http://birmingham.gov.uk/ Telephone [phone] Location Birmingham City Council

Birmingham

West Midlands

B2 2XU

United Kingdom