Senior UX Researcher | Discovery & Evidence-Led Design

Taylor & Francis Group; Abingdon; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Work-life balance

Flexible working

25 days annual leave

Birthday day off

Discretionary year-end days off

Private medical insurance

Employee assistance programme

Share Match

Pension scheme

Life assurance

Volunteer days

Job summary

Taylor & Francis Group is hiring a Lead UX Researcher in the UK to work within multidisciplinary product teams. You’ll apply qualitative and mixed-methods research to uncover user needs, framing problems early and guiding design decisions with evidence.

You’ll help establish research standards, collaborate with designers to translate insights into opportunities, and advocate for an evidence-led design culture across the business.

Qualifications

• Strong experience in UX or user research across complex digital products.
• Deep expertise in qualitative research methods.
• Mixed-methods capability with surveys and quantitative data.
• Proven track record influencing product decisions.
• Experience in multidisciplinary product teams.
• Practical design literacy including sketching concepts and prototyping.
• Strong synthesis, communication and facilitation skills.
• Interest in developing research practices and evidence-led design culture.

Responsibilities

• Frame problems and define research priorities with Product Designers and Product Managers.
• Plan and conduct generative and evaluative research including interviews and usability testing.
• Synthesize findings into clear, actionable insights influencing priorities.
• Collaborate with designers to translate insights into opportunities and solutions.
• Participate in design workshops, critiques and collaborative problem-solving.
• Use sketching, journey mapping and lightweight prototyping to explore concepts.
• Work with wireframes and prototypes, providing feedback on usability.
• Coach colleagues to conduct lightweight research independently and responsibly.

Skills

UX research

Qualitative methods

Mixed methods

Synthesis

Facilitation

Cross-functional teamwork

User-centred design

Communication

Job description

Taylor & Francis Group is hiring a Lead UX Researcher in the UK to work within multidisciplinary product teams. You’ll apply qualitative and mixed-methods research to uncover user needs, framing problems early and guiding design decisions with evidence.

You’ll help establish research standards, collaborate with designers to translate insights into opportunities, and advocate for an evidence-led design culture across the business.