Senior UX Designer - Lead Digital Services & Strategy

rmg digital; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

RMG is partnering with a premier digital transformation consultancy to appoint a Senior UX Designer on a full-time, permanent basis based out of West Kensington, London, with a hybrid pattern (2–3 days on-site).

You will steer end-to-end UX projects, lead workshops, mentor mid-weight and junior designers, and collaborate with cross-functional teams to deliver high-visibility digital programmes across financial services and public-sector domains.

Qualifications

• Substantial end-to-end UX design experience delivering complex digital platforms, applications, or services.
• Proven hands-on capability across the full design lifecycle, from discovery workshops and generative research to wireframing and prototyping.
• High proficiency in industry-standard tools including Figma, Miro, and user research platforms like Dovetail.
• Exceptional stakeholder management and communication skills, with the ability to articulate design decisions to both technical teams and senior client leaders.
• UK right to work and eligibility for UK security clearance (visa sponsorship is not available for this position).

Responsibilities

• Steer end-to-end UX projects from initial discovery through to delivery, aligning user needs with strategic client objectives.
• Plan, lead, and synthesise both moderated and unmoderated user research, running interactive discovery workshops to uncover actionable insights.
• Translate complex user flows and system requirements into personas, user journeys, information architectures, wireframes, and interactive prototypes using tools like Figma, Miro, and Dovetail.
• Facilitate stakeholder workshops, presenting design vision and rationales to senior client stakeholders with clarity and conviction.
• Collaborate closely with service designers, user researchers, and engineering teams to ensure seamless handover and design integrity through implementation.
• Guide project planning and mentor mid-weight and junior designers, fostering design critique sessions and supporting the team’s ongoing professional growth.

Skills

End-to-end UX design

Stakeholder management

Mentoring designers

Tools

Figma

Miro

Dovetail

Job description

RMG is partnering with a premier digital transformation consultancy to appoint a Senior UX Designer on a full-time, permanent basis based out of West Kensington, London, with a hybrid pattern (2–3 days on-site).

You will steer end-to-end UX projects, lead workshops, mentor mid-weight and junior designers, and collaborate with cross-functional teams to deliver high-visibility digital programmes across financial services and public-sector domains.