Senior UX Designer

University of the Arts London; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

University of the Arts London is seeking a Senior UX Designer to lead the user experience practice, embedding UX standards across digital products and championing accessibility and inclusive design. You will mentor designers, collaborate with product managers and engineers, and drive data‑driven UX processes within an agile delivery framework to deliver user‑centred solutions at pace.

This role strengthens our Digital Services team, shaping strategy through research and discovery, and advancing

Qualifications

• Demonstrable knowledge, experience, and passion for user-centred design.
• Experience applying design thinking and UX methodologies across the full product lifecycle.
• Exceptional storytelling, communication, and presentation skills, translating insights into design solutions.
• Ability to mentor and coach designers and uphold high-quality design standards within teams.

Responsibilities

• Lead UX design services across products and services and set design direction.
• Coach other UX designers and contribute to potential line management.
• Develop data-driven UX processes to measure effectiveness and impact.
• Collaborate with product teams through discovery and delivery to align UX with agile delivery.
• Foster a culture of continuous improvement within the design community.

Skills

User-centred design

Design thinking

Storytelling

Mentoring

Stakeholder collaboration

Agile teamworking

Job description

As a Senior UX Designer, you will develop the user experience practice, ensuring that all digital products and services are designed with the user at the core. This role will be instrumental in establishing and embedding UX, design, research, and accessibility standards across the team.

The role includes leading UX design services, enhancing existing products, coaching other UX designers within the team and potential future line management. This role will also be responsible for developing data-driven processes, ensuring UX effectiveness and alignment with agile methodologies, enabling the team to deliver value swiftly. The role will also be an active member of our design community in Digital and Technology, providing coaching and mentoring support to other members.

In this recruitment round, we are seeking a Senior UX Designer to work within our Digital Services team as we focus on creating and enhancing a seamless and reliable digital experience. You will collaborate closely with the product team through discovery and delivery phases to align all UX and research processes with our agile delivery process and advocate for a culture of continuous improvement

In this role you will adopt help further shape and implement easy-to-use principles, standards, and methodologies for UX design. We welcome applications from experienced UX Designers who want to work for an organisation that is committed to social purpose and is growing to face new opportunities and challenges.

Experience

• Demonstrable knowledge, experience, and passion for user-centred design, with expertise in a range of UX tools and techniques.

• Extensive experience applying design thinking and UX methodologies across the full product lifecycle.

• Exceptional storytelling, communication, and presentation skills, with the ability to translate research insights, user feedback, and data into actionable design solutions.

• Ability to mentor and coach designers and uphold high-quality design standards within teams.

• Proven ability to work collaboratively with senior stakeholders and multidisciplinary agile teams to deliver iterative, user-centered solutions at pace.

• Adept at working in agile product-led environments, shaping products and services through your research and design processes and working closely with Product managers, content and engineers.