Senior UX Designer

Azzurri Group; Greater London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate UX Designer to lead the development of a new digital dining platform. This exciting role involves conceptualizing user experiences, conducting research, and collaborating with engineering teams to create seamless customer interactions. You'll have the opportunity to shape the user experience for well-loved brands, ensuring ease of use and satisfaction for millions of customers. Join a dynamic team that values creativity and innovation, and contribute to building better food businesses that enhance the dining experience for everyone.

Benefits

Barista training

Free breakfast twice a week

Free fruit

Variety of drinks available

Monthly lunch gatherings

Apprenticeships and training programs

Annual flu jab voucher

Access to EAP scheme

Increased holidays with tenure

Volunteering opportunities

Qualifications

• Proven experience in UX design and research methodologies.
• Strong communication skills and attention to detail.
• Ability to lead design decisions and collaborate with teams.

Responsibilities

• Lead UX strategy and design for a new digital dining platform.
• Conduct UX research and usability testing to improve customer experience.
• Collaborate with engineering teams to implement designs effectively.

Skills

Figma

UX Research

User Experience Design

Wireframing

Prototyping

Collaboration with Stakeholders

Tools

Adobe Suite

Sketch

Microsoft Office

Job description

The Azzurri Group is one of the UK’s largest and most successful hospitality investment platforms. We operate two leading national Italian full-service brands, Zizzi and ASK Italian and the UK’s leading quick-service Italian, Coco di Mama. Beyond Italian cuisine, we boast renowned Irish fast casual Mexican restaurant brand Boojum, and most recently the world famous, ‘mind-blowing’ fried chicken brand Dave’s Hot Chicken.

As a group, our purpose is to build better food businesses that sustain happy, healthy lives. We are in this together, and we’re committed to providing an engaging, honest, and inspiring working environment for you to grow and develop your career.

At Azzurri, we believe that a diverse and inclusive team is essential to building great relationships and connections, and ultimately a better business. If you’re passionate, want to make a positive impact and share our values, we would love to hear from you!

What are we looking for?

An experienced UX Designer, who is looking for the next step in their career. We are seeking a self-motivated and proactive candidate with excellent communication skills and attention to detail, who is not afraid to voice their opinions and challenge others.

About the role

This is a rare opportunity to help deliver the roadmap for a new digital dining platform that will power well-loved brands who serve over 20 million meals to customers up and down the country every year. As the sole UX Designer for the group, you’ll take the lead and own the end to end strategy and lead on design decisions.

We’re looking for someone who is excited about building the platform and growing alongside it. Working with our engineering teams, you’ll be accountable for designing great customer experiences across our unified digital dining platform, ensuring ease of use for both customers and team members.

Day to day, this will look like conceptualising user experiences for new product features and redesigning existing ones, turning feature requirements into user journeys and wireframes into clickable prototypes, building and maintaining the design system, leading our onboarding experimentation, conducting user engagement surveys, contributing to the maintenance of our UX personas, and conducting some usability testing and customer interviews.

What will you bring?

• Experience using Figma.
• Design experience in both web and app.
• Microsoft office.
• Communicating and collaborating with stakeholders at all levels.
• A passion for improving the customer experience.

We will be looking for you to show us that you share our Azzurri values - Do Better, Be Curious, Don’t Give up, Be Caring, and Be You. Find out more on www.azzurrigroup.co.uk

Here’s more detail on the day to day

• Build and own a UX strategy that allows the business to make quick and informed decisions, to reduce cost and labour maintaining multiple systems and creating consistency across our products.
• Conduct all stages of UX research using the Double Diamond methodologies: identifying, planning, driving, conducting, analysing, and reporting out insights.
• Collaborate with the Senior Product Manager and engineers on a wide array of research projects.
• Use a wide variety of qualitative and quantitative research methods to apply to research questions.
• Adoption of qual and quant feedback from channels such as Hotjar, GA4 and Smartlook.
• Share research insights in creative ways to increase empathy.
• Produce research insights that result in impact.
• Designing new UX prototypes, using tools such as Figma, Sketch and the Adobe Suite, to solve the needs of customers and Azzurri group
• Collaborate with Engineers to bring wireframes, mock-ups and prototypes to live production and that you know how to iterate throughout a product’s lifecycle.
• Building deep and trusting relationships and creating compelling communications with diverse groups of teammates and stakeholders.
• Run collaborative workshops and discovery sessions that are data led, prepared and create a compelling environment for stakeholders to contribute that achieve a positive impact.

What’s on offer at Azzurri?

We have a cool office space in Central London, designed by our in-house creative team. With barista training as part of your induction, a free Coco di Mama breakfast twice a week, free fruit, a variety of cold and hot drinks all day every day, and lunch together every month to stay connected, you’ll see that we are a hospitable bunch.

Your development is key, and we offer apprenticeships, management, and leadership programmes as well as skills and professional development. There’s lots to get involved with to keep learning.

So you can take care of your wellbeing, holidays increase the longer you stay with us, you will have access to our EAP scheme, eye tests and eyecare savings and an annual flu jab voucher. There is an annual bonus scheme of up to 10%, and a competitive salary. You can also get involved with volunteering and join our sports teams if you are up for it.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Art/Creative, Design, and Information Technology

• Industries

  Restaurants and Retail Apparel and Fashion

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