Senior User Experience Designer (12 Month Fixed-Term Contract)

Lloyds; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Generous holiday allowance

Flexible working

Health insurance

Share plans

Job summary

Lloyds is seeking an experienced Interaction/UX Designer to lead end-to-end user experience work across platforms. You will craft cohesive journeys, prototype with Sketch/InVision/Figma, and champion accessibility and inclusivity throughout the design process.

You will collaborate with a full design team, present work to stakeholders, and adapt designs based on user research and usability testing. Financial services context applies across delivery.

Qualifications

• Strong experience as an Interaction Designer or UX Designer in a financial services context.
• Excellent prototyping and layout skills clearly articulable to internal customers and developers.
• Minimum 5 years of experience in User Experience/Interaction Design.
• Ability to see designs through to delivery and coordinate with developers to meet specifications.

Responsibilities

• Take ownership of end-to-end Interaction Design output and present work to collaborators.
• Adapt designs based on feedback and user research and usability testing results.
• Advise on creating inclusive and accessible design for a wide range of users.
• Work within a complex design landscape and leverage existing design systems while proposing enhancements.

Skills

Interaction Design

UX Design

Prototyping

User Research

Usability Testing

Design Systems

Tools

Sketch

InVision

Figma

Axure

Adobe XD

Job description

• Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step, creatively using components from a central design system to figure out the right balance of content and UI (User Interface) elements on screen
• Bring designs to life with a choice of prototyping software, such as Sketch / InVision / Figma / Axure / Adobe XD
• Balance business requirements with user needs – you’ll be gathering user research and rationale to align customers on individual user needs. You’ll know when to diplomatically push back, if necessary, to act on what’s right for the customer
• Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience
• Advocate customer inclusion – what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilities

Benefits

• A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
• A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
• Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
• Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
• Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
• Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
• Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
• Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
• Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our ‘Your Tomorrow’ scheme. You can decide how much you save and get a say in where your contributions are invested.

We’re looking for someone who can work collaboratively alongside a full design team and take full ownership of their design output. They will be confident when presenting their work to collaborators, and able to adapt designs to reflect their feedback and feedback from user research and usability testingComfortable using existing design systems, proactively recommending new ways to improve and extend them to benefit both the project and other designersStrong experience as an Interaction Designer, UX Designer (or possibly from a Visual Design background)Excellent prototyping and layout skills which they can articulate clearly to internal customers and development teamsA minimum 5 years experience within User Experience design/Interaction DesignStrong ability to see designs through to delivery – communicating with developers to ensure designs meet specifications and can be used by a broad range of users of all backgrounds, ages and abilitiesFull ownership of the Interaction Design projectAbility to interpret quantitative and qualitative research, and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insightsFamiliarity working in a complex landscape – ideally, you’ll have experience in financial services