Senior Used Car Sales Manager — Car, 33 Days Leave

Lithia; Birmingham; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

33 days annual leave

Birthday day off

Family leave policies

Salary sacrifice program

Volunteer day

Long service milestones

Tailored training

Cycle to work

Employee discounts

Job summary

Lithia UK in Birmingham is seeking an experienced Used Car Sales Manager to lead our sales team and drive performance across the dealership. You will coach the team, set targets, and push for exceptional customer outcomes in a high-pressure environment.

Reporting to the Head of Business, you’ll ensure FCA-compliant finance offerings and maintain inventory presentation while delivering strong CSI scores. A clear career path with ongoing development awaits in this dynamic automotive group.

Qualifications

• Proven leadership in automotive sales with a track record of hitting targets.
• Excellent negotiation and communication skills with customers.
• Experience ensuring FCA compliance in finance and sales.

Responsibilities

• Lead the sales team, coach them to achieve targets and drive profitability.
• Ensure sales team performance and deliver exceptional customer service to achieve top CSI scores.
• Ensure FCA/compliance standards and manufacturer obligations to customers are met.
• Provide fair financial advice and services in line with FCA regulations.
• Maintain the dealership presentation and stock management to impress visitors.

Skills

Leadership

Automotive sales

Negotiation

Customer service

Job description

Lithia UK in Birmingham is seeking an experienced Used Car Sales Manager to lead our sales team and drive performance across the dealership. You will coach the team, set targets, and push for exceptional customer outcomes in a high-pressure environment.

Reporting to the Head of Business, you’ll ensure FCA-compliant finance offerings and maintain inventory presentation while delivering strong CSI scores. A clear career path with ongoing development awaits in this dynamic automotive group.