Senior Transport Operations Clerk

Booker; East Hagbourne; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Booker colleague card 10% off

Tesco colleague discount

Tesco Mobile discount

Pension - retirement savings

Life Assurance

Health & wellbeing support

Annual bonus and savings scheme

Discounted insurance and other perks

Holiday entitlement

Job summary

Booker is seeking a Senior Operations Clerk to support transport department administration at the Booker Retail Partner Distribution Centre. You will oversee the day-to-day operations, assist with clerical tasks, and help ensure efficient route departures and accurate records.

The role requires data entry, strong communication, and the ability to work under pressure. GCSEs in Maths and English and PC literacy are essential for success.

Qualifications

• Data Entry and administrative experience required.
• GCSE Maths and English grade C or above or equivalent.
• Proficient in PC with good numeracy and literacy.

Responsibilities

• Complete accident investigation paperwork.
• Handle CRM queries and resolve tickets within deadlines.
• Manage fuel system controls and tachographs downloads.
• Oversee day-to-day Transport Operation activities such as route departures.
• Coordinate communication with managers and transport, warehouse and CST teams.

Skills

Data Entry

Administration

Communication skills

Data analysis

Team player

Time management

Organisational skills

Attention to detail

Work under pressure

HGV experience

PC literacy

Education

GCSE Maths & English

Job description

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

About the role

We have an exciting opportunity for a Senior Operations Clerk to join our team based at our Booker Retail Partner Distribution Centre . You will support the day to day administration of the Transport department, overseeing the Operations Clerks.

You will be responsible for

As a Senior Operations Clerk some of the key accountabilities will include:-

• Completing the relevant accident investigation paperwork
• Dealing with CRM queries and resolving allocated tickets within the set deadlines
• Managing control of the fuel system
• Day to day management of the Transport Operation such as route departures
• Tachographs downloads
• Communication with managers, liaising with team members from transport as well as warehouse and CST

You will need

To be successful in the role you should have:

• Data Entry / Administrative Experience
• GCSE Maths and English grade C or above (or equivalent level numeric and literacy skills)
• PC Literate
• Excellent communication skills
• Ability to analyse verbal and numeric data
• Able to work on own initiative and under pressure
• Ability to work as part of a team
• Good Time management and organisational skills
• Ability to work effectively in a constantly changing environment
• Attention to detail and accuracy
• Experience with HGV drivers or within a similar transport role would be ideal however, we will consider transferable skills.