Senior Telecom Delivery Assurance Lead (Avaya Expert)

North West Ambulance Service; Lancashire; On-site; GBP 50,000 - 70,000; Full time

Job summary

A regional health services provider based in Lancashire is seeking a Telecommunications Delivery Assurance Officer to oversee telecommunications design and implementation across their sites. The role requires at least 10 years of experience with Avaya systems and a proactive approach to managing telecommunications solutions. Candidates should possess a full driving license and be willing to travel regularly. This position is crucial for ensuring the resilience and reliability of telephony services within the organization, representing the Trust at national meetings.

Qualifications

• Minimum 10 years of experience maintaining and leading Avaya estates.
• Strong knowledge of telecommunications design, resilience, reliability and sustainability.
• Full driving licence and willingness to travel frequently across the Northwest and sometimes nationally.

Responsibilities

• Ensure telecommunications design incorporates resilience, reliability and sustainability.
• Produce, maintain and control comprehensive system documentation for solutions.
• Act as the subject matter expert for the Avaya telephony system.
• Travel regularly across the Northwest and occasionally nationally.

Skills

Telecommunications design

Avaya estates management

Collaboration skills

Communication skills

Job description

A regional health services provider based in Lancashire is seeking a Telecommunications Delivery Assurance Officer to oversee telecommunications design and implementation across their sites. The role requires at least 10 years of experience with Avaya systems and a proactive approach to managing telecommunications solutions. Candidates should possess a full driving license and be willing to travel regularly. This position is crucial for ensuring the resilience and reliability of telephony services within the organization, representing the Trust at national meetings.