Senior TechOps Engineer — Cloud Infra & Resilience (Hybrid)

Escode; Manchester; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Escode is hiring a Senior TechOps Engineer to contribute to the implementation, operation, monitoring and maintenance of global IT infrastructure and platforms. You will join a 24x7 operations team covering data centre assets, networking, security, hosting (cloud), storage, hypervisors, containers, backup and resilience.

You will act as second- or third-line support for incidents, problems and changes, while mentoring juniors and ensuring services are delivered with high quality and continuity.

Qualifications

• Experience supporting global IT infrastructure and data centres.

Responsibilities

• Provide specialist technical support and assistance to projects ensuring delivery of non-functional requirements and continual service improvement

Skills

Troubleshooting

Incident management

Problem management

Change management

Service improvement

Asset management

Configuration management

Availability & capacity

Systems design

Systems integration

Coding & scripting

IT Infrastructure

Information Security

Technical understanding

Ownership & initiative

Testing

User focus

Tools

Azure

AWS

Infrastructure as Code

Git

VMware

KVM

Rancher

Active Directory

Group Policy

Job description

Escode is hiring a Senior TechOps Engineer to contribute to the implementation, operation, monitoring and maintenance of global IT infrastructure and platforms. You will join a 24x7 operations team covering data centre assets, networking, security, hosting (cloud), storage, hypervisors, containers, backup and resilience.

You will act as second- or third-line support for incidents, problems and changes, while mentoring juniors and ensuring services are delivered with high quality and continuity.