Senior Technology Delivery Manager

Synapri; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Synapri in the United Kingdom is seeking a Senior Delivery Manager to lead complex IT infrastructure and software delivery within large enterprise environments. The role is hybrid, requiring 2-3 days onsite in East Kilbride/Glasgow, with SC security clearance.

You will drive governance, plans, RAID logs, dashboards and delivery reporting to ensure successful outcomes. You will mentor multidisciplinary teams across infrastructure, hosting, networking, security or software engineering,

Qualifications

• Experience delivering complex IT infrastructure, datacentre, platform, network or software projects in large-scale enterprises.
• Experience with hybrid Agile and Waterfall delivery methodologies.
• Experience using delivery tools like Jira and Confluence to manage plans, dependencies, risks and governance.

Responsibilities

• Lead delivery across multiple concurrent workstreams with a focus on delivery outcomes.
• Manage plans, dependencies, risks, governance and delivery reporting.
• Oversee budgets, forecasts and delivery against approved plans.

Skills

Delivery leadership

Hybrid delivery

Stakeholder management

Jira/Confluence

Risk management

Budget management

Tools

Jira

Confluence

Job description

Location: Glasgow (hybrid working - 2-3 days onsite)

Duration: 12 months +

Vetting: SC security clearance will be required

Essential

• Proven experience delivering complex IT infrastructure, datacentre, platform, network or software projects within large-scale enterprise environments.
• Strong understanding of project and product delivery methodologies, with practical experience operating within hybrid Agile and Waterfall delivery frameworks.
• Experience using delivery and project management tooling such as Jira, Confluence and reporting products to manage plans, dependencies, risks, governance and delivery reporting.
• Excellent verbal and written communication skills, with the ability to communicate effectively at all levels, including project teams, stakeholders, customers and senior leadership teams.
• Strong leadership and team management capability, with experience leading multidisciplinary teams across different levels of experience and technical disciplines.
• Experience managing technical delivery teams across infrastructure, hosting, networking, security or software engineering disciplines within a matrix management environment.
• Demonstrable experience managing stakeholders and third-party suppliers in complex delivery environments.
• Strong risk and issue management skills, with the ability to identify potential delivery risks early and develop practical mitigation and contingency plans.
• Proven ability to make informed and timely decisions whilst understanding when escalation is required.
• Experience managing competing priorities, dependencies and resource constraints within fast-paced delivery environments.
• Experience managing project finances, forecasts and delivery against agreed budgets.
• Ability to build and maintain delivery artefacts including project plans, roadmaps, RAID logs, resource forecasts, dashboards and management reports.
• The resilience to manage multiple concurrent workstreams whilst maintaining focus on delivery outcomes, quality and stakeholder expectations.

Desirable

• Experience working within UK Government, national security or highly regulated environments.
• Knowledge of digital, infrastructure or IT service delivery within large and complex organisations.
• Relevant project, programme or agile delivery qualification such as PRINCE2 Practitioner, Agile PM, Scrum Master, MSP, APM PMQ or equivalent.
• Experience delivering infrastructure transformation, datacentre migration, cloud adoption, workplace technology or secure platform projects.
• Understanding of Government Digital Service (GDS) and Agile delivery principles.

Our client operates hybrid working 2-3 days in East Kilbride, with occasional client site visits will be required into Glasgow.