Technical Delivery Manager - Central Government

Tenth Revolution Group; Greater London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

Tenth Revolution Group is seeking an experienced Technical Delivery Manager to lead large-scale Central Government digital transformation programmes across the UK, including workstreams for CRM, contact centres and AI-enabled citizen services.

The role is hybrid with 2-3 days in the office, involves stakeholder engagement at senior levels, and requires security clearance eligibility. You will drive governance, budgeting and delivery planning across multi-supplier environments.

Qualifications

• Extensive experience delivering UK Central Government programmes.
• Senior delivery leadership in complex public sector environments.
• Experience delivering Agile-based projects (Scrum and Kanban).
• Strong knowledge of Government Digital Service (GDS) standards.
• Eligibility to obtain UK Security Clearance.

Responsibilities

• Lead the delivery of major Central Government transformation programmes and complex tech workstreams.
• Drive Agile delivery across multidisciplinary teams including engineering, architecture, product, service design and user research.
• Support design and delivery of GDS-compliant citizen services with strong user outcomes.
• Build trusted relationships with senior government stakeholders and provide delivery leadership across programmes.
• Guide teams through delivery governance, risk management, dependency management and continuous improvement initiatives.
• Contribute to technical strategy, roadmaps and delivery planning for major public sector programmes.
• Support CRM and Contact Centre transformation initiatives across platforms.
• Help clients leverage AI-enabled capabilities including intelligent automation and predictive citizen support.
• Manage commercial aspects of delivery including resource planning, forecasting and budgeting.
• Support business development activities, proposals, bids and new client opportunities within the public sector.

Skills

Delivery leadership

Agile methodologies

Stakeholder management

Communication skills

Risk & dependency management

Tools

AWS

Azure

DevOps

Job description

Technical Delivery Manager | Central Government Digital Transformation

Belfast | Bristol | Glasgow | London | Manchester | 8+ years' experience | Hybrid (2-3 days in the office) | Up to 120k GBP gross | Security Clearance Eligibility Required | Permanent contract

Are you an experienced Technical Delivery Manager with a passion for delivering large-scale digital transformation programmes across Central Government?

We're working with a leading digital transformation consultancy that is expanding its Government & Public Sector practice and is looking for senior delivery professionals to help shape and deliver the next generation of citizen-facing digital services.

This is an opportunity to work on complex, high-profile government programmes, helping public sector organisations modernise services, improve citizen engagement, adopt emerging technologies and deliver secure, scalable digital solutions used by millions of citizens across the UK.

Your role

• Lead the delivery of major Central Government digital transformation programmes and complex technology workstreams.
• Drive Agile delivery across multidisciplinary teams including engineering, architecture, product, service design and user research.
• Support the design and delivery of GDS-compliant citizen services, ensuring strong user outcomes and measurable impact.
• Build trusted relationships with senior government stakeholders and provide delivery leadership across programmes.
• Guide teams through delivery governance, risk management, dependency management and continuous improvement initiatives.
• Contribute to technical strategy, roadmaps and delivery planning for major public sector programmes.
• Support CRM and Contact Centre transformation initiatives across platforms such as Salesforce and Microsoft Dynamics.
• Help clients leverage AI-enabled capabilities including intelligent automation, virtual assistants and predictive citizen support.
• Manage commercial aspects of delivery including resource planning, forecasting and budgeting.
• Support business development activities, proposals, bids and new client opportunities within the public sector.

What We're Looking For

• Extensive experience working within or delivering programmes for UK Central Government organisations.
• Proven experience in senior delivery, programme leadership or consulting roles within complex public sector or consulting environments.
• Strong track record delivering large-scale digital transformation programmes from discovery through to live service.
• Experience leading Agile delivery using frameworks such as Scrum and Kanban.
• Strong understanding of Government Digital Service (GDS) standards and public sector delivery frameworks.
• Solid technical background with knowledge of modern software development practices, cloud technologies (AWS and/or Azure), DevOps and architectural principles.
• Experience managing programme risks, issues, dependencies and third-party suppliers.
• Strong stakeholder management, communication and influencing skills.
• Experience supporting commercial management, budgeting, forecasting and resource planning.
• Ability to work closely with senior client stakeholders, Directors and Partners.
• Understanding of NCSC security principles, GDPR and wider government technology standards.
• Eligibility to obtain UK Security Clearance.

Highly Desirable

• Experience delivering identity-related solutions within Government environments.
• Experience modernising legacy platforms and managing complex migration programmes.
• Knowledge of user research, service design and accessibility best practices.
• Experience across Defence, Health, Justice or other Public Sector domains.
• Previous consulting or professional services experience.
• Experience working across multi-supplier delivery environments.
• Knowledge of enterprise platforms such as Salesforce, Microsoft Dynamics or Contact Centre technologies.
• Experience applying AI capabilities to citizen-facing services and digital transformation programmes.

Why Join?

• Work on nationally significant digital transformation programmes.
• Help improve services used by millions of UK citizens.
• Collaborate with senior government stakeholders and industry experts.
• Exposure to cloud, AI and emerging technologies.
• Strong career progression opportunities.
• Access to training, certifications and professional development.
• Hybrid working model and flexible working options.
• Inclusive, collaborative and growth-focused culture.