Senior Technology Delivery Manager

UK Home Office; Croydon; On-site; GBP 70,000 - 100,000; Full time

Job summary

The UK Home Office, Chief Technology Office, seeks a Senior Technology Delivery Manager to coordinate delivery across multiple programmes, bringing structure, pace and clarity to complex work.

You will work with delivery teams, architects, engineers and senior stakeholders to turn priorities into executable plans, track progress, surface risks early and keep delivery moving across organisational boundaries.

Qualifications

• Experience leading teams across Agile and Waterfall delivery.
• Facilitating technology product and service delivery across lifecycle.
• Ability to build effective, motivated teams and resolve issues.
• Identify, prioritise and manage risks, issues and dependencies.
• Stakeholder engagement and expectation management.
• Experience with governance, assurance processes and supplier management.

Responsibilities

• Coordinate delivery across delivery, architecture and engineering teams.
• Deliver technology products and services with structured problem-solving.
• Support Architecture Communities of Practice and maintain momentum.
• Create realistic plans and remove blockers within time and cost constraints.
• Develop teams and provide direction and feedback.
• Identify and mitigate risks and engage specialists when needed.
• Manage engagement with technical and non-technical stakeholders.
• Monitor supplier performance and resolve issues with suppliers.
• Translate architectural risks into actionable delivery plans.

Skills

Leading teams

Agile delivery

Waterfall delivery

Stakeholder management

Risk & dependency management

Governance & assurance

Supplier management

Problem solving

Team coaching

Job description

As a Senior Technology Delivery Manager within the Chief Technology Office (CTO), you will operate at the centre of Home Office Digital, coordinating delivery activity across multiple initiatives and programmes. You will bring structure, pace and clarity to complex work, ensuring delivery efforts are aligned, dependencies are actively managed, and outcomes are delivered to agreed timelines.

The CTO team provides central leadership and coordination across Home Office Digital, setting direction and enabling delivery at scale. In this role, you will work closely with delivery teams, architects, engineers and senior stakeholders to turn agreed priorities into executable plans, track progress, surface risks early, and keep delivery moving across organisational boundaries.

This is a hands‑on delivery leadership role, focused on orchestrating work across teams rather than owning a single product or programme. You will be comfortable operating in ambiguity, managing competing priorities, and supporting multiple delivery streams to land outcomes in a fast‑moving environment.

Operating across the digital and technology landscape, you will help ensure delivery activity is well‑coordinated, transparent and outcome‑focused, while enabling teams to navigate governance and assurance processes effectively.

What you will do

• Work across delivery, architecture and engineering teams to coordinate delivery activity, manage dependencies, and enable effective decision‑making.
• Take responsibility for delivery of technology products and services, facilitating and coaching teams in using the most appropriate methodologies in complex, ambiguous situations. Facilitate structured approaches to problem-solving and competing user needs, continuously improving processes and performance.
• Support Architecture Communities of Practice (CoP), by helping to coordinate activity, clarify outcomes and maintain delivery momentum.
• Create and maintain realistic plans, keeping delivery on track within quality, cost, and time constraints. Remove blockers to success, managing stakeholders and engaging with governance as appropriate.
• Develop motivated, functioning teams, empowering collaboration and delivery while giving direction and constructive feedback. Monitor the profile and health of teams and work with them to resolve issues.
• Ensure that risks are identified, understood, and mitigated, involving specialists where necessary.
• Support architects and stakeholders to translate architectural risks and decisions into actionable delivery plans.
• Manage engagement with technical and non-technical stakeholders. Collect and use feedback to measure, develop and enhance stakeholder relationships and resolve issues.
• Act as a routine contact point for suppliers involved in delivery. Monitor supplier performance and help to resolve problems with suppliers.

What you will bring (Essential Skills)

• Leading teams in different delivery approaches, such as Agile and Waterfall, guiding them in implementing the most appropriate methodology for the situation, while continuously reflecting and challenging them to inspect and improve processes,
• Facilitating teams in the delivery of technology products and services throughout their lifecycle,
• Creating the best team makeup for the situation, bringing people together into a motivated team, identifying and rectifying issues in the team dynamic,
• Identifying, prioritising and managing risks, issues and dependencies,
• Engaging, communicating and mediating between technical and non-technical stakeholders, managing stakeholder expectations, resolving issues and improving relationships,
• Monitoring the performance of suppliers and acting as a point of contact with them
• Proven ability to support and improve governance models, forums and assurance processes in a technology or architecture context

Please note - 3+ years UK residency is typically required to be eligible for SC Clearance and unfortunately, we cannot offer sponsorship.