Senior Technician

Tesco UK; London, Thurrock; On-site; GBP 35,000 - 45,000; Full time

Job summary

Tesco UK is seeking a Senior Technician to join their Maintenance team in London. This role involves managing repairs, collaborating with contractors, and maintaining equipment standards to ensure smooth store operations. Ideal candidates will have experience in maintenance or engineering and be proficient in using CMMS for workflow management while upholding Tesco's service standards.

Qualifications

• Previous experience in maintenance, engineering, or construction.
• Digitally confident, using a tablet for daily schedules.

Responsibilities

• Coordinate repairs while ensuring minimal customer disruption.
• Drive service standards and oversee day-to-day repairs.
• Manage parts inventory with a cost-conscious mindset.

Skills

Stakeholder management

Excellent communication skills

Attention to detail

Conflict resolution

Resilience and responsiveness

Tools

CMMS

Intermediate IT skills

Job description

As a Senior Technician, your specific responsibilities will encompass a wide range of tasks. To thrive in this role, you will need to:

• Confidently Interact with External Contractors: Coordinate repairs seamlessly.
• Work Collaboratively with the Team: Be a great colleague who understands the importance of quality service.
• Sustain High Energy Levels: Juggle tasks while maintaining efficiency.
• Assist the Management Team: Keep our stores operating smoothly by maintaining equipment and facilities.
• Minimize Customer Disruption: Coordinate repairs with minimal impact on our valued customers.

Responsibilities will include:

• Drive service standards and represent the Tesco brand well.
• Oversee workflow to prioritize day-to-day repairs using CMMS.
• Own and successfully deliver safe and legal audits.
• Ensure all PPMs are carried out within specified timeframes and implement recommendations—stand over L8 & LOLER and PUWER equipment on sites, ensuring legal compliance at all times.
• Deliver strong critical asset availability through a tenacious and pragmatic approach.
• Liaise with stakeholders on any intrinsic faulty equipment directly affecting operations.
• Maintain strong compliance in pest control through a proactive mindset.
• Coordinate and assure contractor works on-site; be the go-to person for best practices—manage parts inventory with a cost-conscious mindset.
• Drive continuous improvement on SSOW / SOPs.
• Complete any reasonable ad hoc requests as per line manager’s instructions—manage multi-site responsibilities and ownership.
• Follow our Business Code of Conduct, acting with integrity and due diligence.

#LI-JL1

As a vital part of our Maintenance team, you will demonstrate enthusiasm for maintaining high standards. With previous experience in maintenance, engineering, or construction, you will be digitally confident, using a tablet to view daily work schedules and manage emails.

Operational Skills:

• Stakeholder management
• Influencing skills
• Excellent communication skills
• Strong interpersonal skills
• Ability to make quick and effective decisions
• Attention to detail
• Root cause analysis
• Financial awareness
• Resilience and responsiveness
• Experience working in a fast-paced industrial environment

Experience Relevant for this Role:

• Experience working with CMMS
• Process improvement
• Communication skills
• Conflict resolution
• Intermediate IT skills
• Contractor management

You might know us as a supermarket, technology company, or for our award-winning mobile network. We’re all of those things and more. Our colleagues work towards one goal: helping to make every day better for our customers, colleagues, and communities worldwide. No two customers or colleagues are the same.

At Tesco, we champion a balance that lets you thrive both in and out of work. Whether you're starting your career, juggling passions, or navigating big life events, we're here to support you. We welcome conversations about flexible working, so discuss with us during your application how we can support your needs.

We’re proud to be an accredited Disability Confident Leader, committed to providing an inclusive and accessible recruitment process. If you need support with your application, click here for more information. If you're interested in joining our team but don’t meet every requirement, don’t let that stop you from applying.