Senior Technical Product Owner

Cpl; Basingstoke; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Cpl is seeking a Technical Product Owner for the Northern European Hub to drive technology integration and digital product delivery across the UK, Ireland, Sweden, Denmark, Norway and Finland. In an agile, AI-enabled environment you will translate business needs into user stories, manage the backlog in Jira, and collaborate with cross‑functional stakeholders across regions to deliver measurable value.

You will help shape continuous improvement and governance for secure, compliant digital

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering, Business Technology, or a related discipline.
• Understanding of, or strong interest in, agile product development and IT service management principles.
• Strong analytical, problem-solving, and communication skills.
• Ability to communicate effectively with both technical and non-technical stakeholders.

Responsibilities

• Support the delivery of digital products and services across the Northern European Hub.
• Translate business requirements into user stories and acceptance criteria using Jira.
• Assist with backlog management, sprint planning, and prioritisation.
• Act as a liaison between technical teams and business stakeholders.
• Maintain accurate documentation of requirements, processes, changes, and configurations.
• Support continuous improvement and innovation across the region.

Skills

Agile product development

IT service management

Stakeholder management

Analytical thinking

Communication

Jira

AI / data analytics interest

Education

Bachelor's degree in Computer Science/IT/Engineering

Tools

Jira

SharePoint

Power Automate

Power Apps

Job description

Technical Product Owner - Northern European Hub

About the Role

We are a leading global healthcare organisation dedicated to improving health and well-being through innovative medical and digital solutions. Our Technology team plays a key role in driving innovation, enabling seamless technology integration across functions, and delivering impactful digital solutions.

If you are passionate about technology and want to make a meaningful impact, this is an exciting opportunity to join the Northern European Hub Technology team, supporting operations across the UK, Ireland, Sweden, Denmark, Norway and Finland.

Role Overview

Working within an agile, AI-enabled environment, you will support the integration and delivery of digital products and services for both external customers and internal stakeholders. As a Technical Product Owner, you will develop expertise in technology integration, product ownership, and stakeholder engagement while contributing to business-critical initiatives across the Northern European region.

Key Responsibilities

Technology Integration & Delivery

• Support the delivery of digital products and services that address key business challenges and opportunities across the Northern European Hub.
• Assist in configuring and enhancing existing technology solutions to meet evolving business needs.
• Contribute to the successful integration of systems across application and business functions.

Requirements Gathering & Solution Design

• Support requirements gathering, analysis, and solution design activities throughout the Software Development Lifecycle (SDLC).
• Translate business requirements into user stories and acceptance criteria using tools such as Jira.
• Assist with backlog management, sprint planning, and prioritisation activities.

Agile Delivery

• Participate actively in agile ceremonies including sprint planning, daily stand-ups, retrospectives, and sprint reviews.
• Develop and apply knowledge of agile methodologies, including Scrum and SAFe frameworks.
• Support delivery teams in maintaining momentum and achieving sprint objectives.

Stakeholder Engagement

• Act as a liaison between technical teams and business stakeholders.
• Facilitate communication, manage stakeholder expectations, and support issue resolution.
• Build strong working relationships with colleagues and business partners across multiple countries and functions.

Incident & Change Management

• Support the management and resolution of incidents, service requests, and change activities.
• Assist with root cause analysis and the identification of appropriate solutions.
• Ensure support activities are delivered within agreed service levels.

Documentation & Reporting

• Maintain accurate documentation of requirements, processes, changes, and system configurations.
• Support reporting activities and provide updates on project progress and delivery status.
• Contribute to knowledge-sharing initiatives and best practice documentation.

Continuous Improvement & Innovation

• Stay informed of emerging trends in technology, AI, automation, and digital product management.
• Identify opportunities to improve processes, enhance user experiences, and drive innovation.
• Support digital transformation initiatives across the region.

Compliance, Security & Governance

• Develop an understanding of data privacy, information security, and regulatory requirements.
• Support efforts to ensure technology solutions align with organisational governance, compliance, and quality standards.
• Help safeguard company information and digital assets.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Technology, or a related discipline.
• Understanding of, or strong interest in, agile product development and IT service management principles.
• Strong analytical, problem-solving, and communication skills.
• Ability to communicate effectively with both technical and non-technical stakeholders.

Preferred Skills & Experience

• Familiarity with agile delivery frameworks and tools such as Jira.
• Interest in AI, automation, data-driven decision making, and digital innovation.
• Experience with Microsoft 365 technologies, including SharePoint, Power Automate, and Power Apps.
• Ability to manage multiple priorities in a fast-paced and evolving environment.
• Strong stakeholder management and relationship-building skills.
• Experience working within cross-functional or geographically dispersed teams.
• Proactive mindset with a commitment to continuous learning and professional development.

About the Team

The Northern European Hub Technology team is responsible for delivering innovative digital experiences for customers, healthcare professionals, and employees across the region. Operating within a modern agile environment, the team leverages AI-enabled ways of working and manages a diverse portfolio of digital products, platforms, and services that support both internal operations and external engagement.