Senior Technical Business Analyst - Underwriting Workbench

G MASS Consulting; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

G MASS Consulting is seeking an experienced Senior Business Analyst to support the delivery of a new underwriting workbench platform in London. The role translates business and technical needs into solution-ready artefacts that enable design, build, integration and testing teams to deliver against well-defined requirements.

The focus includes APIs, data mapping, integration across underwriting and policy systems, and data quality controls to ensure accurate underwriting data.

Qualifications

• Proven track record as a technical/solution-focused Senior Business Analyst on underwriting or policy workbench implementations.
• Experience with data feeds into a policy administration platform is essential.
• Strong grounding in APIs, data mapping/definition within an insurance or London Market context.
• Comfortable working across both business and technical stakeholder groups with architects, developers and test teams.

Responsibilities

• Develop process models covering current and target-state underwriting workflows.
• Create functional requirements specifications that are clear, testable and traceable.
• Produce data flow diagrams and system handoff definitions.
• Prepare controls documentation and policy-lifecycle data movement mapping.
• Create user stories, acceptance criteria and other DevOps backlog updates.
• Input into, and maintenance of, the technical delivery plan.
• Support end-user training, enhancements and adoption.

Skills

APIs

Data mapping

System interactions

Insurance knowledge

Stakeholder engagement

Requirements gathering

Job description

We are seeking an experienced, technical Senior Business Analyst to support delivery of a new underwriting workbench platform. The successful candidate will translate business and technical needs into solution-ready BA artefacts that enable design, build, integration and test teams to deliver against a clear, well-defined set of requirements.

Key Focus Areas

• APIs and system-to-system interactions
• Data mapping, data definitions and mapping rules
• Integration requirements across underwriting and policy systems
• Policy lifecycle data movement and downstream data flows
• Definition of data quality rules, mandatory fields, data ownership and validation points/controls to ensure accurate, complete and usable underwriting data
• Gap analysis between source and target data, and definition of data transformation rules

Key Deliverables

• Process models covering current and target-state underwriting workflows
• Functional requirements specifications that are clear, testable and traceable
• Data flow diagrams and system handoff definitions
• Controls documentation and policy-lifecycle data movement mapping
• User stories, acceptance criteria and other DevOps backlog updates
• Input into, and maintenance of, the technical delivery plan
• Growing working knowledge of the client's underwriting systems to support end-user training, enhancements and adoption

Requirements

• Proven track record as a technical/solution-focused Senior Business Analyst on underwriting or policy workbench implementation programmes
• Experience of workbench implementations with a data/system feed into a policy administration platform is essential
• Strong grounding in APIs, system interactions, and data mapping/definition work within an insurance or London Market context
• Comfortable operating across both business and technical stakeholder groups, and able to work directly with architects, developers and test teams
• Experience collaborating directly with external vendor delivery teams as part of a wider project team

Benefits

• Length: initial 12 month contract