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A leading educational institution in Birmingham seeks a Technical Support Specialist to provide expertise in STEM teaching environments. This role involves ensuring the smooth running of practical classes and supporting students and staff with technical needs. The ideal candidate will have a degree in a STEM field and significant laboratory experience. A range of benefits including flexible working and generous holiday allowance is offered.
Position Details
College of Engineering and Physical Sciences
Location: University of Birmingham, Edgbaston, Birmingham UK
Full time starting salary is normally in the range £29,647 to £31,460, with potential progression once in post to £35,388
Grade: 5
Full Time, Permanent
Closing date: 11th September
Our offer to you
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, andweare equally proud to be recognised as a leading global university.We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We are committed to helping the people who work here todevelopthrough our sector-leading Birmingham Professional programmewhichprovides allprofessionalservices staff with development opportunities and the encouragement to reach their full potential.With almost 5,000professionalservices jobs in a wide-range of functionsin Edgbaston andin our campus inDubai, there are plenty of opportunities foryou to be able to develop yourcareer at the University.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate.We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are,and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees andtothe success of the University and, depending on the role, we offer avarietyof flexible working arrangements. We therefore welcome discussions on all forms of flexible working.In addition, you will receive a generous package of benefits including 40 dayspaid holidaya year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site.On campus we have a state-of-the-art sports centre with pool, shops,places to eat and drink,our own art gallery, museum and botanical gardens.
Find out more about thebenefits of working for the Universityof Birmingham
Background
The Collaborative Teaching Laboratory (CTL) represents a £42m investment in STEM teaching. The CTL provides primarily undergraduate students with a transformational teaching experience in state-of-the-art facilities to encourage and enable inter-disciplinary working.
This position will suit a candidate with good experience working within a laboratory environment. The role holder will ensure that expert in-class support is provided to ensure that all aspects of practical classes run well, and that the student experience is high.
This remit for this role is to provide support to academic teaching, although you will not be teaching yourself. Instead, the position is designed to ensure everything is in place ready for students at the start of a session and to help with any issues that may arise during teaching.
Position details:
Role Summary
You will provide technical expertise, support and guidance in support of teaching.You will be expected to act as a role model and coach others as appropriate.
You will need a significant understanding of the requirements to deliver undergraduate classes, an in-depth understanding of all main subject areas, the ability to respond quickly and positively to changes in protocols, and troubleshoot problems, and optimise protocols to ensure a positive student experience.You may need to operate out of normal working hours to accommodate classes.
In order to flexibly use resources, you may be offered the opportunity to work in different areas of the department or wider university.
Main Duties
Health and Safety duties
General Administration and Organisation
Other Duties
Required Knowledge, Skills, Qualifications, Experience
Dimensions
You will provide specialist expertise in your area and provide advice and support to a range of customers. You may supervise staff; even where you do not have supervisory responsibilities you will be expected to act as a role model for other staff. You may be involved in budget monitoring.
Planning and organising
You will be required to work independently on daily, weekly and monthly tasks but also on projects with medium-longer-term horizons without daily supervision.You will ensure that you have the resources required, which will require planning ahead and procurement of goods.
Problem solving and decision making
You will be able to research, modify and adapt protocols after consulting relevant manager, and prepare for teaching experiments.You will be able to uphold Health and Safety procedures.You will need to be confident in identifying problems, breaking them down and implementing solutions. Although you will work under the direction of more senior staff you will be able to carry out your work with a large amount of autonomy.
Internal and external relationships
This role will be advising and supporting staff and/or students, and with external contacts such as company representatives.
Informal enquiries to Allen Forbes, email: a.forbes.1@bham.ac.uk
View our staff values and behaviourshere
We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy. You can find out more about our work to create a fairer university