Senior Systems Engineer – High-Availability Linux/Java Infra

Rise Technical Recruitment Ltd; Basingstoke, Andover, Winchester, Hook; On-site; GBP 75,000 - 85,000; Full time

Benefits offered by this job

Pension

Healthcare

10% Bonus

On-call supplement

Job summary

Rise Technical Recruitment Ltd is seeking a Senior Systems Engineer based in Basingstoke, Hampshire. The role focuses on 4th line support across Linux, Java and high-availability infrastructure with on-call duties and a salary between 75,000 and 85,000 GBP depending on experience.

You will troubleshoot complex incidents, analyze logs, and work with R&D, software and IT teams to improve monitoring, automation and fault tolerance in a 24/7 environment.

Qualifications

• Experience providing 4th line technical support across complex infrastructure.
• Strong root-cause analysis and debugging skills.
• Proven ability to work in 24/7 high-availability environments.
• SC Clearance: Active or eligible to obtain SC Clearance required.

Responsibilities

• Provide 4th line technical support across smart metering head-end systems and radio access network infrastructure, troubleshooting complex functional and performance issues.
• Analyse system data, logs and performance information to identify root cause, resolve incidents and upscale software/firmware defects where required.
• Develop and implement improvements across monitoring, diagnostics, troubleshooting, automation and self-healing, including the development of support tools.
• Work closely with R&D, Software, Hardware, Firmware and IT teams on system design, code reviews, change requests, releases and continual service improvement.
• Act as a technical SME, maintaining detailed defect records, knowledge documentation and supporting the delivery of high-availability, fault-tolerant systems operating in a 24/7 environment.

Skills

Troubleshooting

Root-cause analysis

4th line support

Customer-facing communication

Tools

Linux

Java

VMware

SQL

MS SQL Server

PostgreSQL

Bash

Python

IP Networking

DNS

Job description

Rise Technical Recruitment Ltd is seeking a Senior Systems Engineer based in Basingstoke, Hampshire. The role focuses on 4th line support across Linux, Java and high-availability infrastructure with on-call duties and a salary between 75,000 and 85,000 GBP depending on experience.

You will troubleshoot complex incidents, analyze logs, and work with R&D, software and IT teams to improve monitoring, automation and fault tolerance in a 24/7 environment.