Senior Systems Engineer

Rise Technical Recruitment Ltd; Basingstoke; On-site; GBP 75,000 - 85,000; Full time

Benefits offered by this job

Pension

Healthcare

10% Bonus

On-call supplement

Job summary

Rise Technical Recruitment Ltd is seeking a Senior Systems Engineer in Basingstoke to lead 4th line support for critical infrastructure. You will troubleshoot complex issues across Linux, Java and database platforms, and drive improvements in monitoring, automation and self-healing.

The role involves collaboration with R&D, software, hardware and IT teams in a 24/7 environment. The ideal candidate has strong root-cause analysis, scripting (Bash/Python) and experience with distributed systems.

Qualifications

• Experience with Linux, Java, SQL and high-availability infrastructure.
• 4th line technical support, troubleshooting complex system issues.
• Ability to analyze logs and perform root-cause analysis.
• Experience in ITIL processes and change management.

Responsibilities

• Provide 4th line technical support across head-end systems and radio access network infrastructure.
• Analyse system data, logs and performance information to identify root cause and resolve incidents.
• Develop and implement improvements across monitoring, diagnostics, and self-healing.
• Collaborate with R&D, Software, Hardware and IT teams on system design and releases.

Skills

Linux

Java

SQL

High availability

VMware

Python

Bash

IP networking

Education

RHCSA/RHCT

Tools

Redis/NoSQL

Apache ActiveMQ

F5/Alteon/Cisco ACE

SQL Server

PostgreSQL

Job description

Senior Systems Engineer

Basingstoke, Hampshire | Highly Competitive Salary | Permanent | 4th Line / Systems / Infrastructure

£75,000 - £85,000 DOE | Pension | Healthcare | 10% Bonus | On-call supplement £450p/m

Are you a Senior Systems Engineer with strong experience across Linux, Java, SQL and high-availability infrastructure?

This is an opportunity to join a specialist technology and engineering business working on a large-scale communications network supporting Critical National Infrastructure.

You’ll provide 4th line technical support, troubleshoot complex system issues and work closely with Software, Hardware, Firmware and R&D teams to improve system reliability, monitoring and self-healing capability.

The Role

Technical Environment: Java | Linux | VMware | SQL | MS SQL Server | PostgreSQL | Bash | Python | IP Networking | DNS | Distributed Systems | Performance Monitoring | Troubleshooting | Debugging | ITIL | Configuration Management

Provide 4th line technical support across smart metering head-end systems and radio access network infrastructure, troubleshooting complex functional and performance issues.

Analyse system data, logs and performance information to identify root cause, resolve incidents and elevate software/firmware defects where required.

Develop and implement improvements across monitoring, diagnostics, troubleshooting, automation and self-healing, including the development of support tools.

Work closely with R&D, Software, Hardware, Firmware and IT teams on system design, code reviews, change requests, releases and continual service improvement.

Act as a technical SME, maintaining detailed defect records, knowledge documentation and supporting the delivery of high-availability, fault-tolerant systems operating in a 24/7 environment.

The Person

• SC Clearance: Active SC Clearance or eligibility to obtain SC Clearance required.
• Experienced Senior Systems Engineer / Systems Engineer / Infrastructure Engineer with strong troubleshooting, debugging and root-cause analysis capability.
• Experience with Redis/NoSQL, Apache ActiveMQ, server load balancing, F5/Alteon/Cisco ACE, RHCSA/RHCT, VCP or CCNA would be advantageous.
• Strong technical knowledge of Linux, VMware, SQL and IP networking, with scripting experience using Bash and/or Python.
• Strong object-oriented programming, coding and debugging skills; Java strongly preferred, alongside experience with SQL Server/PostgreSQL, stored procedures and complex systems.
• Experience supporting high-performance, high-availability, distributed or mission-critical systems, ideally within a secure or 24/7 environment.
• Strong customer-facing and stakeholder management skills, with a proactive approach to problem solving, ownership and continual improvement.
• Travel: Occasional travel to customer premises.
• Reference Number: BBBH(phone number removed)

We are an equal opportunities employer and welcome applications from all suitable candidates.

Key Locations: Basingstoke, Reading, Andover, Winchester, Hook, Fleet, Farnborough, Farnham, Newbury, Woking, Guildford, Hampshire, Berkshire

Keywords: Senior Systems Engineer, Systems Engineer, Infrastructure Engineer, 4th Line Support, Fourth Line Support, Linux, Java, VMware, SQL, SQL Server, PostgreSQL, Python, Bash, IP Networking, DNS, Distributed Systems, High Availability, High Performance, Mission Critical, Critical National Infrastructure, CNI, IT Infrastructure, Systems Support, Technical Support, Troubleshooting, Debugging, Root Cause Analysis, ITIL, R&D, Software Engineering, SC Clearance, Network Infrastructure,

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.

We are an equal opportunities company and welcome applications from all suitable candidates