Senior Support Worker - Learning Disability Services

Kingsley Home Care Services; Beccles; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading care provider in the UK is launching a new specialist service and seeks a Senior Support Worker to join their team. This role focuses on delivering high-quality personal care, supporting residents with learning disabilities, and promoting independence. You will lead a team, conduct appraisals, and ensure the implementation of the positive behaviour support model. This is an excellent opportunity to make a meaningful impact in a supportive environment.

Qualifications

• Previous experience in a senior care role.
• Full UK Driving Licence preferred.

Responsibilities

• Facilitate daily needs of residents and conduct supervisions.
• Contribute to care planning and coach support workers.

Skills

Communication

Leadership

Organizational Skills

Empathy

Education

NVQ3 in Health & Social Care

Job description

About the company

Kingsley Specialist Services has established an outstanding reputation nationally, among both social services professionals and residents’ families, for delivering innovative, person-centred support to adults with learning disabilities, particularly those who may have complex needs.

Staff at our six services in Norfolk, Suffolk and Cambridgeshire are proud to be part of the Kingsley Healthcare Group Winners of the 2024 Health Investors Residential Elderly Care Provider of the Year, we are ranked – for the eighth year running! - among the top 20 large UK care home groups (carehome.co.uk) for our exceptional care.

Being part of a trusted national care provider gives our Kingsley Specialist Services team the assurance that they will receive all the training and support they need to deliver outstanding care to our clients.

We are proud to be ranked No.1 in the UK for our commitment to wellbeing at work (Indeed's Better Work Awards 2023) and our sector-leading 4.7 Glassdoor rating, we are also a Real Living Wage employer, ensuring that we reward and value dedication.

We welcome passionate individuals who want to make a difference to our growing family which puts our people and our residents first.

About the role

New Specialist Service Launching Summer 2025.

As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence.

Kingsley Specialist Services provides support for people with learning disabilities and complex needs, including those who would benefit from living in a more peaceful setting.

We successfully meet those needs by delivering the positive behaviour support (PBS) model of care, which is at the core of all we do. The PBS values include person-centred care, promoting choice and independence, participation and inclusion. This approach must be applied to all the people we support to empower them to live a meaningful and happy life, within an environment which grows and adapts with each individual.

We endeavour to understand what the person is communicating and respond in a proactive way to meet their needs, as well as offering an alternative behaviour, thereby reducing the likelihood of behaviours of concern or distress. You will be role modelling this approach and supporting staff to apply PBS in all they doprovides support for people with learning disabilities and complex needs who would benefit from living in a more peaceful setting.

Reports to: Home Manager/Deputy Manager/Nurse

Skills and attributes

• Previous experience in a senior care role.
• Strong communication and leadership skills.
• Good organisational skills and ability to prioritise workload.
• Ability to work effectively as part of a team.
• Empathetic and caring nature.
• Full UK Driving Licence is preferred, but not essential.

Education and qualification

• You will have, or be working towards, NVQ3 in Health & Social Care.

What will you gain?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Interview dates

Interviews: Weeks Commencing 9th and 16th June 2025