Senior Support Worker - Burton

Care and Support Services; Burton upon Trent; On-site; GBP 25,000 - 34,000; Full time

Job summary

Care and Support Services in Burton-on-Trent is seeking a Senior Support Worker to lead shifts, mentor staff, and work hands-on within a trauma-informed care setting.

You will support the management team, audit key documentation, and guide teams in communication, behaviour management, and crisis de-escalation to ensure safety and emotional security for the young person. This role offers part-time or full-time hours and on-site work with opportunities to shape daily routines and care planning.

Qualifications

• Experience leading shifts with therapeutic approaches.
• Ability to audit documents and assist risk management.
• Trauma-informed care understanding.

Responsibilities

• Lead shifts and ensure therapeutic approaches are delivered.
• Support the Registered Manager and Deputy with audits and risk management.
• Guide staff in communication, behaviour management, and trauma-responsive care.
• Build relationships with the young person to support care plans for safety and growth.
• Step in during crises or staffing shortages with sound judgment and de-escalation.
• Combine leadership with hands-on care.

Skills

Leadership

Mentoring staff

Communication

De-escalation

Job description

As a Senior Support Worker, you’ll be a key figure in the home's structure, supporting the management team and mentoring staff.

Burton-on-Trent, UK
Part Time or Full Time
On-Site

You Will

• Lead shifts, ensuring therapeutic approaches are consistently delivered
• Support the Registered Manager and Deputy with audits, key documentation, and risk management
• Act as a role model, guiding support workers in communication, behaviour management, and trauma-responsive care
• Build strong relationships with the young person and help implement care plans that promote safety, growth, and trust
• Take on responsibility during times of crisis or staffing shortages, using sound judgment and de-escalation skills

This is a great opportunity for someone ready to step into leadership while staying hands-on in care

Requirements

About the Company

Our new solo placement home in Burton-on-Trent will provide trauma-informed care to one young person in a safe, structured, and nurturing setting. As part of the core team, you will help lead the home’s development from the ground up and ensure daily routines reflect emotional security and high standards.