Senior Support Worker

The Methodist Church in Britain; West Midlands; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Casual dress

Company pension

Employee discount

Employee mentoring programme

Health & wellbeing programme

Sick pay

Job summary

The Methodist Church in Britain is seeking a Senior Recovery Worker for a supported living service in the Dudley area. The role combines direct client work with supervising and mentoring Support Workers, including evening, weekend, and community duties. Recovery plans and crisis response are core elements.

Applicants should have recovery experience and a supervisory background, with 2 years in senior support roles and experience in mental health or substance misuse recovery.

Qualifications

• Strong interpersonal and communication skills.
• Ability to lead and motivate a team.
• Excellent organisational and documentation skills.
• Crisis intervention and problem-solving abilities.

Responsibilities

• Supervise and support Support Workers day to day, with Team Leader backing.
• Run regular team meetings on client progress and team issues.
• Mentor and train new staff members.
• Assess clients and develop individualised recovery plans with them.
• Deliver one-to-one key work sessions, emotional support and coping strategies.
• Coordinate care with the Team Leader and other health professionals.
• Liaise with social services and community organisations for client resources.
• Respond to emergencies and develop crisis management plans to prevent relapse.
• Keep accurate client records and ensure compliance with regulation and policy.
• Prepare reports on client progress and programme outcomes.
• Develop community outreach and education on mental health and substance misuse recovery.

Skills

Interpersonal skills

Team leadership

Organisational skills

Crisis intervention

Education

GCSE English & Maths

NVQ level 2 in Health and Social Care

Job description

Senior Recovery Worker post in a supported living service for people with mental health diagnoses, sitting just below the Team Leader. The post supports people to keep their tenancies and build independence, through recovery plans, one-to-one key work and crisis response. It combines direct client work with supervising and mentoring Support Workers, and includes evening, weekend and community working. Applicants need recovery experience and a supervisory background.

What the job involves

• Supervise and support Support Workers day to day, with Team Leader backing
• Run regular team meetings on client progress and team issues
• Mentor and train new staff members
• Assess clients and develop individualised recovery plans with them
• Deliver one-to-one key work sessions, emotional support and coping strategies
• Coordinate care with the Team Leader and other health professionals
• Liaise with social services and community organisations for client resources
• Respond to emergencies and develop crisis management plans to prevent relapse
• Keep accurate client records and ensure compliance with regulation and policy
• Prepare reports on client progress and programme outcomes
• Develop community outreach and education on mental health and substance misuse recovery

Qualifications

• GCSE grade A to C in English and Maths
• NVQ level 2 in Health and Social Care

Experience

• Extensive experience in mental health or substance misuse recovery, including direct client care
• Supervisory or leadership experience in healthcare or social care, at least 1 year
• 2 years supporting living experience
• 2 years as a Senior Support Worker
• 1 year of organisational skills experience

Skills & knowledge

• Strong interpersonal and communication skills
• Ability to lead and motivate a team
• Excellent organisational and documentation skills
• Crisis intervention and problem-solving abilities

Other

• Empathy and compassion for people facing mental health and substance misuse challenges
• Strong ethical standards and commitment to client confidentiality
• Ability to work collaboratively within a multidisciplinary team
• Resilience and ability to manage stress and workload
• Based within the Dudley area

Nice to have

• NVQ level 3 in Health and Social Care

What’s offered

• Casual dress
• Company events
• Company pension
• Employee discount
• Employee mentoring programme
• Health & wellbeing programme
• Sick pay