Senior Support Worker

Caretech; Plymouth; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Recommend A Friend Bonus

Up to 28 Days Holiday

Free DBS Check

Blue Light Card

Employee Assistance Programme

Career progression & training up to a

CareTech Foundation

Job summary

CareTech is seeking a Senior Support Worker to join our Plymouth service, supporting adults with learning disabilities, autism and mental health needs. You will lead a team, ensure high‑quality, person‑centred care, and coordinate activities and appointments to promote independence and wellbeing.

The role involves shift work, on‑call duties, and a commitment to maintaining high standards of documentation and safeguarding.

Qualifications

• Experience leading a team in a care setting.
• Excellent written and verbal communication skills.
• Ability to remain calm under pressure and resolve conflicts.
• Commitment to person-centred support and safeguarding.

Responsibilities

• Lead and supervise a team of support workers.
• Deliver high-quality, person-centred care following support plans.
• Coordinate activities, appointments and community engagement.
• Maintain accurate records and incident reports.
• Participate in Senior On-Call rota as required.

Skills

Leadership

Communication

Teamwork

Resilience

Documentation

Flexibility

Education

Level 3 Diploma in Health & Social Care

Job description

Senior Support Worker to join our service in

Plymouth, supporting adults with learning disabilities, autism, and mental health needs. Whether you’re new to care or experienced, this is an opportunity to build a rewarding, long-term career - and truly make a difference!

About the Service – Plymouth

A residential care service supporting adults aged 18+ in a safe, structured, and supportive environment. The service promotes independence, choice, and wellbeing through tailored, person-centred support.

Service User Interests

The people we support enjoy a wide range of activities, and Senior Support Workers play a vital role in enabling these experiences, including:

• Arts and crafts
• Days out such as Theme Parks, Meals out, Social activities, Christmas markets etc.
• Holidays and short breaks
• Walks in the local park and community
• Cooking and baking to develop life skills

The Role

You will:

• Lead and supervise a team of Support Workers, providing guidance, role‑modelling, and day‑to‑day direction.
• Deliver and oversee high‑quality, person‑centred support, ensuring support plans are followed, reviewed, and updated.
• Coordinate and participate in meaningful activities, appointments, and community engagement for the people we support.
• Maintain high standards of record‑keeping, completing documentation, incident reports, and reviews professionally.
• Participate in the Senior On‑Call rota, responding to staff queries, incidents, and operational needs as required.

Who We’re Looking For

We’re seeking someone who is:

• Confident in leading a team within a care environment
• Passionate about person-centred support
• Professional, proactive, and resilient
• Able to work independently while also supporting and motivating others
• Skilled in communication (written and verbal)
• Caring, patient, respectful, and calm under pressure
• Able to manage challenging situations with confidence
• Flexible and reliable, with the ability to work rota-based shifts including Senior On-Call
• Committed to maintaining high-quality standards and excellent practice

Requirements

• Willingness to work towards Level 3 Diploma in Health & Social Care
• Ability to work unsociable hours on a rota basis
• Enhanced DBS required (paid for by CareTech)

What We Offer

• Recommend A Friend Bonus
• Up to 28 Days Holiday, inclusive of Bank Holidays
• Free DBS Check
• Blue Light Card
• Free Employee Assistance Programme
• Annual Employee Awards Evening
• Employee Recognition Schemes
• Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
• CareTech Foundation - Opportunity to apply for family and friend’s grant

Our Values

• Friendly
• Positive
• Empowering
• Person-Centred

About CareTech

Founded in 1993, CareTech is one of the largest and most reputable specialist social care and special education needs providers across the UK. The Group has a track record of more than 30 years, delivering high quality, person-centred care to those with complex needs. The Group was founded by brother Haroon and Farouq Sheikh, who continue to lead CareTech today, providing continuity of leadership, long term stability and a deep personal commitment to the people we support.

CareTech Community Services are proud to inform you that they are a Disability Confident Leader.

Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days.

Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010.