Senior Support Worker

West London NHS Trust; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

West London NHS Trust seeks candidates for a role requiring strong communication and organisational skills within a multidisciplinary healthcare team. Ideal applicants should possess essential qualifications such as GCSE/NVQ and a Care Certificate, with desirable experience in mental health service delivery. Candidates will work towards improving client outcomes while adhering to NHS values.

Qualifications

• Essential: GCSE/NVQ, Care Certificate.
• Desirable: A level or higher education.
• Experience in mental health/NHS and multidisciplinary team working.

Responsibilities

• Work collaboratively within a multidisciplinary team.
• Manage client assessments and care planning.
• Ensure adherence to NHS values and standards.

Skills

Organisational ability

Effective written communication

Ability to build rapport

Ability to work in a team

Group work skills

Computer literacy

Education

GCSE or equivalent NVQ

Care Certificate

Educated to A level or higher

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person specification

Qualifications

Essential criteria

• GCSE or equivalent NVQ
• Care Certificate

Desirable criteria

• Educated to A level or higher level of further education.

Experience

Essential criteria

• Multidisciplinary team working
• Experience of working in mental health or National Health service

Desirable criteria

• Experience of supervision of students and staff
• Involvement in research and clinical audit

Knowledge

Essential criteria

• Mental health diagnoses/presentations
• Clinical and environmental risk
• Equality and diversity
• Awareness of the need to work within appropriate boundaries
• Group work theory and practice

Desirable criteria

• De-escalation techniques.
• Knowledge of OT process.

Skills

Essential criteria

• Organisational ability
• Effective written and verbal communication skills
• Ability to build rapport with service users, carers and colleagues
• Ability to work independently and under supervision as part of a team
• Group work skills • Computer literacy

Desirable criteria

• Ability to reflect and critically appraise own performance
• Assertiveness and some leadership qualities
• Experience in preparing and presenting information at meetings or training sessions.
• Ability to apply evidence-based practices to improve support outcomes

Other Requirements

Essential criteria

• High levels of initiative, innovation and self-motivation
• Commitment to client-centred, non-discriminatory practice
• Warm, friendly, approachable
• Able to deal with stress appropriately
• Demonstrates a non-judgemental and empathetic attitude towards patients
• Able to work in community under supervision

As an employee of West London NHS Trust, you have a responsibility to maintain a sound understanding of, and a commitment to uphold the National Health Service values and principles set out in the NHS Constitution.

We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications.

By applying for this post you are agreeing to West London NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, you will be required to undergo a pre-employment checks which can take between 4-8 weeks . After which your information will also be transferred into the national NHS Electronic Staff Records system (ESR ).

Please ensure you include email addresses for your referees which MUST be at supervisory or managerial capacity covering the last 3 years of employment to date to avoid delay in the recruitment process.

West London NHS Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.

We encourage the thoughtful use of technology as a demonstration of strong time management and a commitment to innovation. However, we encourage applicants to personalise their recruitment application to showcase their unique skills and experiences.

While AI-generated content can be a helpful tool, relying solely on generic responses instead of highlighting your own strengths and achievements may impact the success of your application. The success of an application will always be assessed against the essential and desirable criteria for the role, so it is important to ensure that your application and any supporting information clearly demonstrate how you meet these requirements.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• AD & JD (PDF, 1.2MB)