Senior Support Worker

Care Concern Group; Kingston St. Mary; On-site; GBP 25,000 - 35,000; Full time

Job summary

Care Concern Group's The Limes Care Home is seeking a Senior Support Worker to lead care in a specialist complex setting. You will oversee shifts, support residents with complex needs, and ensure care plans and medication administration are delivered safely. Strong leadership, calm communication, and teamwork are essential.

The role focuses on maintaining a professional, structured environment and delivering person-centred care with compassion and reliability.

Qualifications

• NVQ Level 3 in Health & Social Care or willingness to work towards.
• Medication training and competency in administration.
• Experience supporting or leading within a care environment.
• Strong leadership and organisational skills.
• A calm, reliable and compassionate approach.
• Good communication and teamwork skills.

Responsibilities

• Lead role in delivering high quality, person centred care.
• Take responsibility for the smooth running of your shift.
• Provide clear direction and support to the team.
• Respond to incidents or concerns, maintaining a calm environment.
• Oversee medication administration and ensure care plans are followed.
• Maintain accurate and up-to-date records.
• Support effective communication within the wider team.

Skills

Leadership

Teamwork

Communication

Calm demeanor

Compassionate care

Education

NVQ Level 3 in Health & Social Care

Job description

As a Senior Support Worker, you will take a lead role in delivering high quality, person centred care within a specialist complex care setting, supporting individuals with a range of complex physical and mental health needs. You will take responsibility for the smooth running of your shift, providing clear direction and support to the team to ensure care is delivered safely, consistently and to a high standard. Alongside providing hands on support, you will respond to changing needs, incidents or concerns, maintaining a calm and well managed environment at all times. You will oversee medication administration, ensure care plans are followed correctly and maintain accurate and up to date records. Working closely with the wider team, you will support effective communication and contribute to a structured, professional and consistent approach to care. This role requires a confident, organised and resilient individual who can support both residents and staff within a complex care environment.

What We Are Looking For

• NVQ Level 3 in Health & Social Care, or willingness to work towards
• Medication training and competency in administration
• Experience supporting or leading within a care environment
• Strong leadership and organisational skills
• A calm, reliable and compassionate approach
• Good communication and teamwork skills

The Limes Care Home is part of Willinbrook Healthcare, the specialist complex care division of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive. Through Willinbrook Healthcare, we deliver high quality, clinically led care for adults with complex physical and mental health needs within specialist, supportive environments.

Our five core values

Trust|Respect|Passion|Kindness|Inclusivity

are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in a specialist care environment, we would love to hear from you.