Senior Support Worker

Caretech UK Ltd; King's Lynn; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

28 days holiday including bank holiday

Funded qualifications in Social Care

Refer a Friend Reward Scheme

Pension

Job summary

CareTech is seeking a Senior Support Worker for The Mallards in King's Lynn, Norfolk. You will lead a small care team, mentor junior staff, and help residents achieve independence and wellbeing through person-centred support plans and compassionate care.

The role involves practical tasks, safeguarding; shifts across days, weekends and sleep-ins; 28 days holiday and funded qualifications are offered. You will receive competitive pay (£14.03/hour) and opportunities for career progression.

Qualifications

• Experience in supporting adults with learning disabilities, mental health needs, and/or challenging behaviour.
• Excellent communication and interpersonal skills.
• Calm under pressure and confident working both independently and as part of a team.

Responsibilities

• Lead by example in delivering person-centred care.
• Mentor, supervise, and support junior colleagues.
• Contribute to development and implementation of individual support plans.
• Support with personal care, daily living activities, and household tasks.
• Encourage residents to engage in hobbies, social activities, and community life.
• Maintain accurate records and uphold safeguarding standards.
• Work flexibly across shifts, including weekends, bank holidays, and sleep-ins.

Skills

Experience with learning disabilities

Communication skills

Calm under pressure

Team leadership

Education

Diploma in Health and Social Care

Job description

Senior Support Worker - The Mallards, King's Lynn, Norfolk

Salary: £14.03 per hour

Contract: 35 hours per week (various shifts available to suit your lifestyle)

About The Mallards

Rated Good by the CQC, The Mallards is a welcoming residential home in King's Lynn, supporting up to 11 adults with a range of learning disabilities, including autism.

Our residents enjoy active, fulfilling lives - from trips to the cinema, beach, shops, swimming, and gym, to arts and crafts, cycling, and garden activities within the home.

As a Senior Support Worker, you will play a key role in leading, mentoring, and supporting our team to provide the highest quality of care.

About the Role

As a Senior Support Worker, you will provide both practical and emotional care while also acting as a role model and leader to your colleagues.

You will support residents to achieve independence, wellbeing, and personal goals, whilst ensuring the home runs safely and effectively.

Key Responsibilities

• Lead by example in delivering person-centred care.
• Mentor, supervise, and support junior colleagues in their practice.
• Contribute to the development and implementation of individual support plans.
• Support with personal care, daily living activities, and household tasks.
• Encourage and enable residents to engage in hobbies, social activities, and community life.
• Maintain accurate records and uphold safeguarding standards.
• Work flexibly across shifts, including weekends, bank holidays, and sleep-ins as required.

About You

• Experienced in supporting adults with learning disabilities, mental health needs, and/or challenging behaviour.
• Qualified with a Diploma in Health and Social Care (or willing to work towards one).
• Calm under pressure, resilient, and confident working both independently and as part of a team.
• An excellent communicator with strong interpersonal skills.
• Passionate about making a difference and committed to safeguarding vulnerable adults.

What We Offer

At CareTech, we believe our colleagues are our greatest strength. As part of our team, you will benefit from:

• Competitive pay: £14.03 per hour
• 28 days holiday including bank holidays
• Flexible Additional Holiday Purchase Scheme
• Full induction to Care Certificate standards
• Free training and funded qualifications in Social Care
• Apprenticeship opportunities for career development
• Access to a wide range of free online learning courses
• DBS check paid prior to employment
• Refer a Friend Reward Scheme - earn up to £250 per referral
• Stakeholder Pension and Share Save Scheme
• Free Employee Assistance Programme
• Annual Employee Awards Evening and recognition schemes
• Genuine career progression opportunities within CareTech
• CareTech Foundation grants for family and friends

About CareTech

Established in 1993, CareTech Community Services Ltd supports over 5,000 adults across more than 300 services throughout the UK. We provide a wide range of care pathways for individuals with learning disabilities, autism, mental health needs, and complex challenges. Guided by our values of compassion, integrity, and innovation, we are committed to delivering the highest standards of care and empowering people to live meaningful lives.

If you are an experienced support worker ready to take the next step in your career, we would be delighted to hear from you.

(All roles subject to satisfactory references and an enhanced DBS check, funded by CareTech. We are proud to be a Disability Confident Leader. Strictly no agencies.)