Senior Support Worker

Priory; Hastings; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Contributory pension

Gym membership

IPD sponsorship

Leadership development

Long service award

Refer a friend bonus

Relocation support

Job summary

Bishops Lodge in Hastings, East Sussex, part of Priory, is looking for a Senior Support Worker to lead a small team and provide person-centred residential care for residents with complex needs. You will supervise staff, deliver coaching, and ensure safe, high-quality support in line with care standards.

You will supervise day-to-day operations, maintain accurate records, manage medications and resident finances, and contribute to professional development through team supervisions and training.

Qualifications

• Previous experience as a Support Worker or Senior Support Worker is essential.
• Strong leadership and communication skills.
• Ability to supervise, coach, and motivate others.
• Committed to promoting choice, dignity, and independence for those we support.
• Knowledge of care standards, policies, and safeguarding practices.
• Reliable, flexible, and proactive in problem-solving.
• A caring and respectful approach to supporting others.
• Ability to work flexibly and think innovatively.
• Strong communication and relationship-building skills
• Commitment to upholding professional standards, policies, and procedures.

Responsibilities

• Supervise and support the delivery of person-centred support and care.
• Provide leadership during shifts, including handovers, role allocation, and effective communication.
• Ensure residents have person-centred plans in place and are supported to participate in meaningful activities.
• Deliver team supervisions and contribute to professional development.
• Administer medication safely and in line with procedures.
• Manage service users’ finances and contribute to budget management in accordance with policy.
• Complete and oversee accurate record-keeping, reporting, and compliance with legislation.
• Monitor and support team performance, addressing immediate operational issues as needed.
• Maintain up-to-date training and knowledge to ensure safe and effective practice.

Skills

Leadership

Communication

Supervision

Coaching

Safeguarding

Care standards

Job description

Department: Healthcare Assistants and Support Workers

Location: Bishops Lodge

Department: Healthcare Assistants and Support Workers

Location: Bishops Lodge

Compensation: £13.95 / hour

Description

Bishops Lodge is located in the historic town of Hastings, in East Sussex. It offers residential support for six males and females who have Prader-Willi syndrome (PWS). We are off a main road, close to Alexandra Park.

Our team are dedicated to providing a safe, supportive environment where the people we care for can live their life to the full.

What you'll be doing

We are seeking an experienced and motivated Senior Support Worker to join our team. In this role, you will act as a positive role model, providing effective supervision and guidance to support staff, ensuring high-quality, person-centred care is delivered at all times.

You will play a key role in supervising day-to-day operations, coaching colleagues, leading team meetings, and ensuring the people who use our service are supported to live fulfilling, independent lives.

Key Responsibilities:

• Supervise and support the delivery of person-centred support and care
• Provide leadership during shifts, including handovers, role allocation, and effective communication.
• Ensure residents have person-centred plans in place and are supported to participate in meaningful activities.
• Deliver team supervisions and contribute to professional development.
• Administer medication safely and in line with procedures.
• Manage service users’ finances and contribute to budget management in accordance with policy.
• Complete and oversee accurate record-keeping, reporting, and compliance with legislation.
• Monitor and support team performance, addressing immediate operational issues as needed.
• Maintain up-to-date training and knowledge to ensure safe and effective practice.

What you'll bring to the role

• Previous experience as a Support Worker or Senior Support Worker is essential.
• Strong leadership and communication skills.
• Ability to supervise, coach, and motivate others
• Committed to promoting choice, dignity, and independence for those we support.
• Knowledge of care standards, policies, and safeguarding practices.
• Reliable, flexible, and proactive in problem‑solving.
• A caring and respectful approach to supporting others.
• Ability to work flexibly and think innovatively.
• Strong communication and relationship‑building skills
• Commitment to upholding professional standards, policies, and procedures.

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses
• Relocation support (including payment for accommodation or moving costs) up to £3000 (Terms apply)

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.