Senior Support Worker

Priory Group; Grafton Underwood; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Contributory pension scheme

Gym membership

IT devices (laptops/tablets/smartphone

Healthcare Cash Plan (Simply Health)

IPD sponsorship

Leadership development

Long service award

Refer a friend bonuses

Job summary

Priory Tudor House - Residential Addictions Service is seeking a Senior Support Worker to lead a team and deliver person-centred care in a demanding, rewarding setting. You will guide clients through daily sessions, coordinate shift handovers and model compassionate practice to the Support Worker team.

You will work full time, 3 long days 7am–7pm with some nights on a rota, providing support, safeguarding, and encouragement to help residents progress in their recovery, while maintaining high

Qualifications

• Experience in care or supported living with leadership responsibilities.
• Strong listening and observation skills.
• Good communication, literacy and numeracy with ability to maintain records.
• Ability to organise daily tasks, guide colleagues and address concerns constructively.
• Patience, resilience and safeguarding commitment.
• Willingness to pursue Level 2 Diploma/NVQ if not held.
• Level 3 Health and Social Care desirable.

Responsibilities

• Lead and supervise the Support Worker team to deliver person-centred care.
• Guide clients through daily group sessions, activities and workshops.
• Coordinate shift handovers and adapt priorities as needs change.
• Model and coach staff to engage meaningfully with clients.
• Provide keyworking support and help clients set goals and track progress.
• Maintain high standards of record keeping and reporting.
• Recognise wellbeing changes and escalate risks to management.
• Collaborate with families and professionals to improve the service.

Skills

Leadership experience

Care or supported living experience

Strong communication

Record keeping

Education

Level 3 Health and Social Care (desirable)

Level 2 Diploma/NVQ in Health and Social Care (if not held)

Job description

Senior Support Worker

Department: Healthcare Assistants and Support Workers

Employment Type: Permanent - Full Time

Location: Tudor House

Compensation: £13.95 / hour

Description

Priory Tudor House - Residential Addictions Service
Salary £27,202.50
Full Time Permanent Role

Help build a supportive community where people can take positive steps towards recovery.

Priory Tudor House is set in a lovely rural location in Grafton Regis, around a 20-minute drive from the outskirts of Northampton and Milton Keynes, with free parking on site.

Work will be full time, 3 long days, 7am to 7pm, and some nights covering the week on a rota, Monday to Sunday.
As a Senior Support Worker in our residential addiction service, you’ll combine direct support for clients with day-to-day leadership of our Support Worker team. Through conversation, shared activities and practical encouragement, you’ll help create a welcoming environment where clients feel valued, respected and involved in their recovery.

Relationships are at the heart of this role. You’ll lead by example, helping colleagues work together positively and ensuring that meaningful interaction with clients remains central to everyday life at Tudor House.

What you'll be doing

As an experienced support worker you will help guide clients through daily group sessions, evening recovery-focused activities and psychoeducational workshops. Each element is designed to help clients develop practical coping strategies, build resilience and reduce their responses to everyday triggers.

• Building positive relationships with clients, supporting their recovery and encouraging involvement in the Tudor House community.
• Supervising and supporting colleagues to deliver person-centred care, activities and support with daily living and personal care where needed.
• Coordinating shift handovers, allocating tasks and adapting priorities as clients’ needs change.
• Leading by example, coaching Support Workers and ensuring they spend meaningful, productive time engaging with clients.
• Taking keyworking responsibility for individual clients, helping them set goals and review their progress.
• Maintaining high standards of record keeping, ensuring support plans, daily records and required reports are accurate and up to date.
• Recognising changes in wellbeing, responding to immediate concerns and escalating risks to the management team.
• Working constructively with families, colleagues and other professionals, contributing ideas to improve the service.

You can find additional information in the attached job description.

You may also review our current webpage and material to find out more about our service:
VIDEO: Flourish

What you'll bring to the role

We’re looking for a compassionate, confident person who can build rapport with clients and provide clear, supportive guidance to colleagues.

You’ll bring:

• Previous experience in a care or supported living role, alongside experience as a Senior Support Worker or in a leadership role.
• Strong listening and observation skills, with an attentive approach to people’s emotional, mental and physical wellbeing.
• Good communication, literacy and numeracy skills, including the ability to maintain accurate written records.
• The confidence to organise daily tasks, guide colleagues and address concerns constructively.
• Patience, resilience and the ability to remain calm in challenging situations.
• A commitment to dignity, choice, professional boundaries and safeguarding.
• A willingness to work towards a Level 2 Diploma/NVQ in Health and Social Care if you don’t already hold it.

A Level 3 qualification in Health and Social Care and an understanding of the needs of people experiencing addiction would be desirable.

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.