Senior Support Engineer - £55K - Fully Remote

JR United Kingdom; Leeds; Remote; GBP 55,000; Full time

Job summary

A growing tech and IT consultancy is offering a fully remote position for a Senior Support Engineer with a salary of £55K. The role involves leading the support team, defining processes, and implementing best practices to support an expanding customer base.

Qualifications

• Experienced professional to lead the support team.
• Expertise in support leadership and process definition.

Responsibilities

• Define processes and establish best practices for support.
• Implement SRE-like processes and handle escalations.

Job description

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Senior Support Engineer - £55K - Fully Remote, Leeds, West Yorkshire

Client:

Oliver Bernard

Location:

Leeds, West Yorkshire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

Job Description:

Our client, a growing tech and IT consultancy, is offering a fully remote position for a Senior Support Engineer earning £55K. They are seeking an experienced professional to lead their support team.

As the company scales, you will bring support leadership expertise, define processes, and establish best practices to support the expanding customer base.

You will have the opportunity to implement SRE-like processes and serve as the SME for escalations and complex issues within the team.