Senior Support Engineer - £55K - Fully Remote

JR United Kingdom; Bolton; Remote; GBP 55,000; Full time

Job summary

A growing tech consultancy is seeking a Senior Support Engineer to lead their support function. This fully remote role offers the chance to define processes and implement best practices as the company scales and the customer base grows.

Responsibilities

• Lead the IT Support team and define processes.
• Establish best practices as the company scales.
• Serve as the team's SME for escalations and complex issues.

Job description

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Senior Support Engineer - £55K - Fully Remote, Bolton, Greater Manchester

Client:

Oliver Bernard

Location:

Bolton, Greater Manchester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

Job Description:

Senior Support Engineer - £55K - Fully Remote

Our client is a growing tech and IT consultancy, offering fully remote working, and is looking for a senior and experienced Support Engineer to lead the support function.

As they scale, they’re seeking someone to bring support leadership expertise to the team.

You’ll have the opportunity to lead the IT Support team, define processes, and establish best practices as the company scales and the customer base grows.

You’ll be able to implement SRE-like processes and serve as the team’s SME for escalations and complex issues.