Senior Support Advocate

Beyond the Streets; Greater London; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Competitive pay – £35,363 per annum

Pension – 5% employer contribution, 3%

Generous annual leave – 25 days + bank

Flexible working – core hours 10am to

Career development opportunities

Personal development allowance

Cycle to work scheme

Travel season ticket loan

Job summary

Beyond the Streets is recruiting 2 Senior Advocates to lead our national telephone support service. You will provide line management, ensure trauma-informed practice, and oversee safeguarding and risk management.

You will manage a caseload and develop partnerships across the UK to support survivors of sexual exploitation. You will work with the National Service Manager to drive service development, promote best practice, and maintain high-quality data recording while supporting staff wellbeing

Qualifications

• Experienced at leading or supporting colleagues in a care or advocacy setting.
• Background in advocacy or support work with vulnerable adults.
• Committed to trauma-informed, survivor-centred practice.

Responsibilities

• Lead the day-to-day operation of the national telephone support service.
• Provide line management and professional development to Support Advocates.
• Oversee case allocations, safeguarding, risk management and data recording.

Skills

Leadership experience

Trauma-informed practice

Risk management

Safeguarding

Data recording

Partnership development

Communication with survivors

Job description

Hours: 2 x full-time Senior Advocate s (35 hours per week)

Salary: £35,363 inclusive of London weighting

Our Direct Work is central to Beyond the Streets. We are recruiting 2 Senior Support Advocates to join our growing national advocacy service, providing specialist, trauma-informed support to people who have experienced sexual exploitation.

The Senior Advocate will play a key role in the delivery and development of Beyond the Street’s national telephone support service. Working closely with the National Service Manager, you will help lead the day-to-day operation of the service, ensuring delivery of high-quality, trauma-informed and person-centred support to individuals who have experienced sexual exploitation.

You will provide line management and support to a team of Support Advocates, promoting professional development, staff wellbeing and best practice. You will oversee the allocations of cases, provide safeguarding and risk management support and contribute to maintaining high-quality data recording and service performance.

You will support the ongoing development of the service, helping to build partnerships across the UK, promote the service and contribute to a positive, collaborative team culture. You will lead by example in embedding trauma-informed practice and ensure the needs of survivors remain central to all aspects of our work.

Alongside your leadership responsibilities, you will manage a caseload and provide direct support to survivors of sexual exploitation. Demonstrating an excellence in advocacy and support work.

Who are we looking for…

An experienced, empathetic and motivated professional who is committed to supporting survivors of sexual exploitation . You will bring significant frontline experience of supporting vulnerable adults and a background in advocacy or support work. You will be a confident leader , capable of supporting a small team , managing complex situations and contributing to the development of a growing national service.

You’ll be:

• Experienced at leading or supporting colleagues
• able to build trusting, professional relationships and communicate in a way that respects each individual’s needs and experiences
• able to promote empowerment and independence, enable people to identify and achieve their own goals.
• able to provide practical and emotional support that enhances safety, wellbeing and access to opportunities
• alert to risk, recognising and responding appropriately to safeguarding concerns and changes in circumstances
• able to work confidently and independently while contributing positively to a supportive and collaborative team culture
• able to maintain accurate and timely case notes using case management systems, ensuring data is recorded to a high standard and used effectively to evidence outcomes, manage risk and support service development
• able to develop and maintain positive partnerships with services across the UK to strengthen support pathways and improve access to support
• able to demonstrate professional curiosity, motivation and a commitment to reflective practice
• able to work in a trauma-informed way, recognising the impact of trauma, exploitation and abuse.

Using AI tools for your application – We are seeing an increase in generic, duplicated applications generated using AI tools. Submissions must reflect your own experience and individuality. Applications that appear “carbon copy” or not genuinely representative of you may be rejected.

About Beyond the Streets

Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry, to see them safe from coercion, violence and abuse. We deliver trauma-informed, person-centred support, provide training, and create resources and reports informed by research, lived experience, and practitioner experience.

We take the well‑being of our staff seriously, and actively encourage our team to take time to reflect and to continuously develop their skills and knowledge. We offer regular clinical supervision, a development and training budget, as well as regular team training and reflection events.

• Co mpetitive pay – earn £ 35,363 per annum
• Pension – 5% employer contribution, 3% employee contribution
• Generous annual leave – 25 days plus bank holidays
• Flexible working – Our core hours are 10am to 3pm
• Family friendly policies – parental leave from day 1 of employment , an enhanced maternity pay policy and a flexi time policy as standard
• Career opportunities – develop yourself and your career in a reputable national organi s ation who are specialist s in the VAWG sector
• Personal development allowance – to further your work-based skills and knowledge
• Cycle to work scheme – tax free allowance to buy
• Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll
• Travel season ticket loan scheme – an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
• Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis.
• Blue light discount – a well recognized national discount card scheme. It will cost you £4.99 for two years’ membership but the discounts are large, and it’s widely accepted.
• Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional problems that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family.

Genuine Occupational Requirement (GOR)

This role will work alongside women involved in survival sex, survivors of sexual exploitation and women with lived experience of violence against women, and is therefore restricted to female applicants only under Section 9 of the Equality Act 2010.

All roles are subject to proof of eligibility to work in the UK, satisfactory references, and a DBS check